RASHANE CRUMPTON
Denver,CO
Summary
Detail-oriented professional with 5+ years of experience in healthcare support, phlebotomy, customer service, administrative tasks, documentation, and team leadership. Skilled in handling sensitive information, resolving customer concerns, maintaining accurate records, and supporting fast-paced operations. Dependable, adaptable, organized, and comfortable working independently or collaboratively while maintaining accuracy and professionalism.
Overview
7
7
years of professional experience
Work History
Phlebotomist
Labcorp
Denver, CO
01.2023 - 12.2025
- Collected, processed, and prepared specimens for laboratory testing while following safety, quality, and documentation procedures.
- Maintained accurate specimen identification, labeling, handling, and preparation for timely laboratory dispatch.
- Supported daily testing volume and maintained compliance with established laboratory protocols.
- Implemented process improvements to enhance efficiency in sample collection workflows.
- Monitored inventory levels of supplies, ensuring adequate stock for daily operations.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
Disability Coordinator
Life Healthcare
Remote Colorado
12.2023 - 05.2025
- Coordinated disability accommodations and resources for clients, ensuring compliance with legal requirements.
- Developed individualized service plans to address specific client needs and goals.
- Collaborated with healthcare professionals to streamline communication regarding client care.
- swered customer inquiries and provided accurate information regarding products and services.• Provided excellent customer service to resolve customer complaints in a timely manner.• Maintained detailed records of customer interactions, transactions and comments for future reference.• Performed administrative tasks such as filing paperwork, updating databases and generating reports.• Created and maintained accurate records of departmental activities, including budgets, personneldocuments and project timelines
Phlebotomist
Saint Joseph Hospital
Denver, CO
02.2019 - 2023
- Collected blood samples from patients using established protocols and techniques.
- Ensured compliance with safety and quality standards during specimen handling.
- Maintained accurate records of patient information and sample tracking systems.
- Assisted in training new staff on phlebotomy procedures and best practices.
- Coordinated with healthcare professionals to optimize patient experience during blood draws.
- Conducted routine equipment maintenance and sterilization of phlebotomy tools.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Education
Phlebotomy Training
Denver Phlebotomy
Denver, CO07.2019
High School Diploma -
Corliss High School
Chicago, IL06.2016
Skills
- Client Support
- Patient Support & Communication
- Phlebotomy & Specimen Handling
- Data Entry & Documentation
- Scheduling & Administrative Support
- Medical Terminology
- Problem Resolution & Client Advocacy
- Confidential Information Handling
- Team Leadership & Training
- Computer & Office Systems
- Venipuncture
- Order of draw
- Specimen handling
Personal Information
Title: Healthcare Support Customer Service Administrative Operations
RESUME UPDATE NOTES
Confirm the employment dates for each position and update the Labcorp end date before submitting. Remove this section after the dates are verified.
Timeline
Disability Coordinator
Life Healthcare
12.2023 - 05.2025
Phlebotomist
Labcorp
01.2023 - 12.2025
Phlebotomist
Saint Joseph Hospital
02.2019 - 2023
Phlebotomy Training
Denver Phlebotomy
High School Diploma -
Corliss High School