Summary
Overview
Work History
Education
Skills
Websites
Certification
References
Accomplishments
Affiliations
Timeline
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Rashaud Howell

Graham,NC

Summary

Experienced and dedicated professional with a strong background in operations management, sales leadership, and team coordination. Proven track record of optimizing workflows and enhancing customer experiences across retail and distribution environments. Skilled in team leadership, process improvement, and inventory management.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Sales and Operational Planning Category - Footwear

DICK’S Sporting Goods
07.2021 - Current
  • Managed sales and operational planning for the Footwear category, ensuring optimal inventory levels and product availability
  • Collaborated with cross-functional teams to develop strategies for product launches and promotions.
  • Managed a team of sales personnel to ensure performance goals were met or exceeded.

Assistant Store Manager (ASM) - Operations

DICK’S Sporting Goods
09.2020 - 07.2021
  • Led operational activities, including inventory management, shipment processing, and customer service initiatives
  • Trained and supervised a team of associates to maintain high efficiency and customer satisfaction standards.

Product Specialist/Car Salesperson

Burlington Kia
10.2019 - 09.2020
  • Provided personalized vehicle recommendations and conducted test drives to assist customers in making informed purchase decisions
  • Negotiated pricing and finalized sales contracts to meet individual and team sales targets.

KC Footwear Lead

DICK’S Sporting Goods
08.2017 - 10.2019
  • Managed the footwear department, overseeing merchandising, inventory control, and customer service operations
  • Trained and mentored team members to deliver exceptional service and achieve sales goals.

Plant Technician

Procter & Gamble
01.2015 - 03.2017
  • Operated and maintained production equipment to ensure smooth manufacturing processes
  • Implemented preventive maintenance procedures to minimize downtime and maximize productivity.

Order Selector

Harris Teeter Distribution
07.2010 - 10.2014
  • Selected and assembled customer orders accurately and efficiently in a high-volume distribution center
  • Adhered to safety protocols and quality standards to optimize order fulfillment operations.

Apparel Lead

Target
05.2013 - 06.2014
  • Supervised a team of associates in the apparel department, coordinating merchandising and customer service activities
  • Contributed to sales strategies and inventory management initiatives.

Kitchen Manager

Chick-fil-A
06.2006 - 06.2014
  • Managed kitchen operations, including food preparation, inventory control, and staff scheduling
  • Ensured health and safety regulations compliance and maintained high food quality standards and customer service.

Education

Some College (No Degree) - Music Education

Charles B. Aycock
North Carolina

Skills

  • Operations Management
  • Team Leadership
  • Inventory Control
  • Customer Service
  • Sales and Marketing
  • Process Improvement
  • Retail Merchandising
  • Safety and Compliance
  • Sales Presentations
  • Staff training and motivation
  • Team building
  • Effective customer upselling

Certification

Certified Forklift Trainer

References

Available upon request

Accomplishments

  • MVP Field Business Partner
  • Loss Prevention Challenge Coin
  • Employee of the Year
  • Highest rating for speakers at annual women's conference

Affiliations

  • Motivational Speaker: I deliver impactful speeches and presentations at events, conferences, and seminars focused on personal development, goal-setting, and motivation. I engage with diverse audiences to inspire and empower individuals to achieve their full potential.
  • Musician: I perform regularly on Sundays and at numerous events yearly.
  • Personal Development Classes: Organize and conduct personal development workshops and classes on goal-setting, time management, and mindset training. Facilitate group discussions and activities aimed at fostering personal growth and self-improvement.
  • Product Knowledge Classes: Lead product knowledge sessions for field and corporate teams to enhance understanding and promote effective sales techniques. Develop educational materials and resources to support ongoing learning and development initiatives.
  • Volunteer and Community Involvement: Community Outreach Volunteer dedicates time to volunteering for community outreach programs, such as mentoring youth or organizing charity events. Coordinate efforts to impact local communities and contribute to social causes positively.

Timeline

Sales and Operational Planning Category - Footwear

DICK’S Sporting Goods
07.2021 - Current

Assistant Store Manager (ASM) - Operations

DICK’S Sporting Goods
09.2020 - 07.2021

Product Specialist/Car Salesperson

Burlington Kia
10.2019 - 09.2020

KC Footwear Lead

DICK’S Sporting Goods
08.2017 - 10.2019

Plant Technician

Procter & Gamble
01.2015 - 03.2017

Apparel Lead

Target
05.2013 - 06.2014

Order Selector

Harris Teeter Distribution
07.2010 - 10.2014

Kitchen Manager

Chick-fil-A
06.2006 - 06.2014

Some College (No Degree) - Music Education

Charles B. Aycock

Certified Forklift Trainer

Rashaud Howell