RASHAUN HILL
East Orange,NJ
Summary
Proven professional driving operational success and leading high-performing teams with a focus on strategic planning, process improvement, and fostering a culture of accountability and excellence. Known for adaptability and meeting changing organizational needs. Skilled Human Resources Assistant providing tailored mentorship for personal and professional growth, responsive and engaging in supporting diverse HR needs. Expert in word processing, database, and benefits administration software, dedicated to keeping systems updated and facilitating positive employee relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
UPS Preload Manager
UPS
10.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Hiring Human Resource Intern
UPS
09.2022 - 12.2022
- I was responsible for conducting interview with associates as well as hiring for multiple positions for UPS locations in meadowlands, parapaninny, boundbrook, etc.
- I also was responsible for attending hiring events for the company.
- I also hired people for positions in Newark Airport where I was in charge of finger printing.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Security Guard
Allied Universal
02.2022 - 08.2022
- Pop locks off ups trucks that enter the facility as well as sign trucks out that exit the facility.
- Observed areas for signs of crime or disorder and investigated disturbances.
- Performed regular patrols of assigned areas to ensure safety and security protocols were followed.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
Freight Team
Home Depot
04.2019 - 05.2020
- I was responsible for working with my team to take freight off trucks and place them on pallets so that they may get push to the main floor to get sold.
- I was also responsible for placing out the items meaning putting them on shelves to be sold.
- Responded quickly to meet customer needs and resolve problems.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
Master Of Public Administration - Public Administration&Nonprofit Management
Rutgers University
Newark BA - Public Administration & Nonprofit
Rutgers University-Newark
Newark, NJ05.2024
Associate In Arts (A.A.) - undefined
Essex County College
Newark, NJ05.2022
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Staff training and development
- Staff management
- Task delegation
- Complex Problem-solving
- Documentation and reporting
- Relationship building
- Strategic planning
- Operations management
- Cross-functional teamwork
- Project planning
- Staff development
- Shift scheduling
- Schedule preparation
- Workforce management
- Performance evaluations
- Friendly, positive attitude
- Attention to detail
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
Certification
- Sora license
- Ethics training certification
Mentoring kids at the Family Support Organization of Union County
Being part of the Family Support organization of Union county has really shifted my perspective on public service. As a male mentor of the youth partnership of the family support organization I realize how important my work is in preparing the next generation to follow in my footsteps.
Timeline
UPS Preload Manager
UPS
10.2023 - Current
Hiring Human Resource Intern
UPS
09.2022 - 12.2022
Security Guard
Allied Universal
02.2022 - 08.2022
Freight Team
Home Depot
04.2019 - 05.2020
Associate In Arts (A.A.) - undefined
Essex County College
Master Of Public Administration - Public Administration&Nonprofit Management
Rutgers University
BA - Public Administration & Nonprofit
Rutgers University-Newark