RASHAUNA BUDD
Albuquerque,NM
Summary
Results-oriented professional well-versed in project coordination and process improvement. Known for driving initiatives that streamline operations and enhance productivity. Proven ability to foster teamwork and adapt to evolving project needs with focus on achieving objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
Crunch Fitness
06.2025 - Current
- Designed and led diverse group fitness classes, enhancing participant engagement and satisfaction.
- Assessed individual fitness levels to tailor programs for varying skill sets and goals.
- Implemented safety protocols to ensure a secure workout environment for all participants.
- Collaborated with team members to develop innovative class formats, increasing overall class attendance.
Owner
You and I Wellness
08.2024 - Current
- Developed comprehensive wellness programs tailored to individual client needs.
- Managed daily operations, ensuring high-quality service delivery and customer satisfaction.
- Implemented marketing initiatives to enhance community outreach and brand visibility.
Member & Provider Services
Western Sky Community Care
07.2020 - 08.2024
- Managed provider inquiries by providing accurate information on claims authorizations, benefits, and eligibility.
- Clarified policy and procedure questions, ensuring team members understood compliance requirements.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Care Coordinator
Molina Health Care
07.2015 - 11.2017
- Facilitated access to essential care and services for Medicaid members by conducting thorough in-home assessments.
- Assessed individual patient needs and crafted customized care plans to ensure superior healthcare delivery.
- Collaborated with multidisciplinary teams to ensure comprehensive support for patients' needs.
Program Manager
State of NM Human Services
10.2013 - 07.2015
- Evaluated contractor activities to uphold adherence to federal policy procedures and regulations.
- Led management evaluation audits to drive effective oversight and compliance. Oversaw accurate invoice processing and analysis to enhance financial operations. Championed budget monitoring practices to strengthen fiscal accountability.
Quality Assurance Manager
SL Start and Associates
05.2013 - 10.2013
- Collaborated with cross-functional teams to design and execute pilot programs, ensuring alignment with organizational goals.
- Developed and implemented quality assurance protocols for continuous improvement processes.
- Analyzed testing data to identify trends and recommend corrective actions for quality issues.
- Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
Lead Quality Control Specialist
SL Start and Associates
01.2012 - 03.2013
- Enhanced operational alignment of office processes to support adherence to New Mexico state regulations.
- Optimized database entry processes to ensure precise data management and maintain high standards of file documentation.
- Developed and implemented quality control processes, enhancing operational efficiency.
Career Development Specialist
SL Start and Associates
09.2011 - 01.2012
- Provided tailored counseling to more than 100 TANF parents, ensuring compliance with New Mexico state regulations.
- Organized and updated accurate files containing essential client information and community resources for streamlined access.
Office Coordinator
Apollo College
01.2008 - 04.2009
- Achieved streamlined procurement of office supplies, campus equipment, and student uniforms, enhancing operational readiness.
- Managed invoice, purchase order, and staff reimbursement processes to ensure timely financial operations.
- Coordinated daily office operations to enhance efficiency and productivity.
Education
Masters - Business Administration
Colorado Tech University
Colorado Springs07-2025
Skills
- Project coordination
- Detail-oriented
- Documentation management
- Attention to detail
- Workload management
- Quality assurance
- Data collection
- Relationship building
- Spreadsheet tracking
Certification
- Group Fitness Instructor - AFAA/NASM - July 2025
- Reiki Master Violet Mother Flame - Sacred Hot Yoga - November 2015
- Mental Health First Aid USA - National Council for Behavioral Health - February 2016
- Level 1 iRest Yoga Nidra Therapy - Integrative Restoration Institute - June 2017
- 200 Hour Multi Style Yoga - Yoga Renew - October 2020
Timeline
Group Fitness Instructor
Crunch Fitness
06.2025 - Current
Owner
You and I Wellness
08.2024 - Current
Member & Provider Services
Western Sky Community Care
07.2020 - 08.2024
Care Coordinator
Molina Health Care
07.2015 - 11.2017
Program Manager
State of NM Human Services
10.2013 - 07.2015
Quality Assurance Manager
SL Start and Associates
05.2013 - 10.2013
Lead Quality Control Specialist
SL Start and Associates
01.2012 - 03.2013
Career Development Specialist
SL Start and Associates
09.2011 - 01.2012
Office Coordinator
Apollo College
01.2008 - 04.2009
Masters - Business Administration
Colorado Tech University