Rashawn Griffin
Park Forest,IL
Summary
Proven track record of enhancing customer satisfaction and streamlining inventory management, as demonstrated at Amazon and ServiceMaster. Skilled in warehouse safety and fostering strong team collaboration, I excel in shipping, receiving, and maintaining organized stock areas. Achieved significant improvements in order fulfillment efficiency and workplace productivity.
Overview
7
7
years of professional experience
Work History
Stow Associate
Amazon
10.2023 - Current
- Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
- Ensured timely order fulfillment with effective stowage of items in designated storage locations.
- Contributed to a positive work atmosphere, fostering strong relationships among team members through open communication and collaboration.
- Enhanced productivity by accurately scanning and tracking incoming inventory using barcode scanners.
Online Grocery Associate
Walmart
07.2022 - 09.2023
- Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
Janitorial Lead
ServiceMaster
08.2019 - 09.2023
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Ensured prompt response to emergency situations, minimizing downtime and potential hazards.
- Streamlined inventory management with systematic organization of cleaning supplies and equipment.
Delivery Driver
Amazon Logistics
05.2020 - 07.2020
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Grocery Stocker
Food 4 Less Supermarket
01.2018 - 03.2019
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
High School Diploma -
Bloom Township
101 W 10th St, Chicago Heights IL 6041105.2014
Skills
Warehouse Safety
Loading and unloading
Shipping and receiving
Stock organization
Pallet jacking
Labeling and Packaging
Timeline
Stow Associate
Amazon
10.2023 - Current
Online Grocery Associate
Walmart
07.2022 - 09.2023
Delivery Driver
Amazon Logistics
05.2020 - 07.2020
Janitorial Lead
ServiceMaster
08.2019 - 09.2023
Grocery Stocker
Food 4 Less Supermarket
01.2018 - 03.2019
High School Diploma -
Bloom Township