Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Three years of successful experience as a data and business analyst in compliance/regulatory environments.
Overview
2
2
years of professional experience
Work History
Enterprise Quality Analyst
AAA NCNU
07.2022 - 10.2022
Simultaneously led quality team's efforts on 3 technology/process transformation projects- developed current state and target state process workflows for each; comprehensive of all people, cross- functional processes, and technologies involved.
Cross-collaborated with departmental partners to develop project plans and ensure all stakeholder needs are met.
Completed audits of departmental projects to ensure compliance with all necessary approval processes.
Analyzed operational data to draw insights that were utilized to develop and recommend strategic improvements that enhanced customer and employee experiences.
Compliance Data Analyst
AAA NCNU
07.2021 - 07.2022
Continuously improved analytics program by establishing eight new KPIs/metrics, ensuring data quality, and streamlining data acquisition processes.
Owned and managed all analysis and reporting requests for executive leaders, managers, and internal partners.
Regularly presented findings to leadership and stakeholders.
Synthesized complex analytics-derived insights into easy-to- understand, actionable recommendations for business users.
Managed auditing of ethics hotline cases by ensuring accurate/optimal tracking and data entry into internal tracking system, NAVEX EthicsPoint.
Supported department's ethics investigations through data analysis
Improved investigation closing times by 50% which enabled timely reporting on case/report trends.
Compliance Analyst
Aerotek Corporate
08.2020 - 07.2021
Conducted up to 200+ accurate and timely audits of employee onboarding portfolios daily.
Distributed daily reporting to operational partners to drive weekly scorecards and state/federal laws and regulations compliance.
Performed analysis of weekly performance data to provide front office partners with performance goals.
Provided insight and guidance to partners regarding 50+ client account requirements and onboarding compliance policies to ensure adherence to client service agreements.
Education
Bachelor of Science - Information Systems and Applied Business
University of Indianapolis
Indianapolis
05.2020
Skills
Data Analysis and Visualization
Reports
Process Improvement
Expert MS Excel/Powerpoint/Word
Communication and Presentation
Auditing
SQL
Tableau
Risk Analysis & Mitigation
Compliance Regulations
Timeline
Enterprise Quality Analyst
AAA NCNU
07.2022 - 10.2022
Compliance Data Analyst
AAA NCNU
07.2021 - 07.2022
Compliance Analyst
Aerotek Corporate
08.2020 - 07.2021
Bachelor of Science - Information Systems and Applied Business