RASHDAN KHAN
Queens
Summary
Dynamic professional with experience at Jetway, excelling in customer service and communication. Proven ability to enhance passenger experiences and streamline operations. Skilled in full-stack development, with strong organizational skills and a knack for training teams. Committed to fostering a positive environment and achieving high satisfaction levels.
Overview
2
2
years of professional experience
Work History
JFK Passenger Assistant
Jetway
06.2025 - Current
- Assisted passengers with boarding and deplaning processes, ensuring timely and safe transitions.
- Provided support to individuals with special needs, enhancing overall travel experience.
- Communicated effectively with team members and airline staff to coordinate passenger flow.
- Monitored boarding gates for on-time departures while addressing passenger inquiries promptly.
- Adapted quickly to changing schedules and unexpected situations, demonstrating flexibility in duties.
Sales Associate Supervisor
Snipes USA
12.2023 - 07.2025
- Supervised daily operations, ensuring efficient team workflow and adherence to company standards.
- Trained new sales associates on product knowledge and customer service techniques.
- Assisted in inventory management, maintaining accurate stock levels and minimizing discrepancies.
- Analyzed sales data to identify trends, informing targeted promotions and strategies.
- Trained new staff members on store policies, product knowledge, and customer service best practices
- Played a key role in maintaining high customer satisfaction and fostering a welcoming store environment
Education
Bachelor of Science - Computer And Information Systems
John Jay College of Criminal Justice
New York (City), NY05-2027
Associate of Science - Computer And Information Systems
Bmcc
Manhattan, NY05-2025
Skills
- HTML
- CSS
- JavaScript
- MySQL
- Full-stack development
- Strong organizational and time management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Experience in managing budgets and handling financial documents
- Proficiency in building full websites
- Back-end frameworks
- Integration of databases
- Customer service
Accomplishments
- Lead the team in a competitive hackathon to develop an AI-powered website designed to benefit for the school
- Oversaw project planning, delegated tasks, and ensured the timely delivery of a functional product
- Successfully incorporated AI technology into the website and secured 3rd place among several competing teams
Hackathon Leadership and Achievement
Languages
Bengali
Native or Bilingual
Timeline
JFK Passenger Assistant
Jetway
06.2025 - Current
Sales Associate Supervisor
Snipes USA
12.2023 - 07.2025
Bachelor of Science - Computer And Information Systems
John Jay College of Criminal Justice
Associate of Science - Computer And Information Systems
Bmcc