Hasnath Rahman
Jamaica,US
Summary
Responsible, serious worker & quick learner. Dedicate time to learn new things during the work and provide excellent service.
Overview
7
7
years of professional experience
Work History
Passenger Service Agent
Air Canada
New York, NY
01.2025 - Current
- Assisted passengers with check-in, boarding passes, baggage tags, and baggage claim.
- Handled customer inquiries and resolved issues to ensure smooth travel.
- Utilized Amadeus system for reservations and passenger support.
- Ensured compliance with airline policies and safety standards.
Interpreter
NYC Board of Election
10.2021 - Current
- Assist non-English speaking voters by translating voting information into covered languages during the voting processDrive increased voter turnout among non-English speaking communities through effective communication and cultural sensitivity.
Team Leader & Canvasser
Test & Trace NYC Health & Hospital
10.2020 - 12.2021
- Planned routes and door-to-door scripts effectively to exceed PPE goals.
- Went to over 80 doors over 5 miles daily to educate and sign up potential vaccine recipients.
- Interacted and educated vaccine recipients in 5 Boroughs to promote vaccine campaign.
Waiter
Al Aqsa Restaurant
05.2018 - 10.2019
- Delivered exceptional customer service, ensuring a positive dining experience for all patrons.
- Took and processed food and beverage orders efficiently while addressing customer requests and preferences.
- Managed multiple tables during peak hours, maintaining accuracy and composure in a fast-paced environment.
- Maintained a clean and organized dining area, adhering to health and safety standards.
Education
Computer Science
Queens College
09.2026
High School Diploma - undefined
Hillcrest High School
07.2020
Skills
- Customer Service
- Microsoft Office
- Data Management
- Teamwork
- Collaboration
- Python
- HTML
- Interpreting
Languages
English (Native)
Bengali (Native)
Spanish (Novice)
Hindi (Proficient)
Hobbies and Interests
Guitar, Vocal, Photography, Travelling, Cricket
Additional information
- Student Activities/Achievements
- Design Layout Editor & First place award winner - Public school magazine "Journey" (2019) and from American Scholastic Press Association (ASPA)
- Winner - The championship trophy of NYPD Presents Youth Cricket Tournament(2021)
Timeline
Passenger Service Agent
Air Canada
01.2025 - Current
Interpreter
NYC Board of Election
10.2021 - Current
Team Leader & Canvasser
Test & Trace NYC Health & Hospital
10.2020 - 12.2021
Waiter
Al Aqsa Restaurant
05.2018 - 10.2019
High School Diploma - undefined
Hillcrest High School
Computer Science
Queens College