Hi, I’m
Rasheda Rogers
Casualty Claim Examiner
Virginia Beach,VA
Summary
Accomplished and detail-oriented insurance professional with a strong background in claims, real estate, and finance. Proven track record of success in providing exceptional service to clients and customers. Highly organized and skilled in managing multiple priorities effectively.
Overview
14
years of professional experience
3
years of post-secondary education
3
Certifications
Work History
We Are Beyond Investments LLC.Virginia Beach, VA
Sr. Financial Signing Agent/Business Owner
03.2009 - Current
Job overview
- Performed notarization services for legal documents, including real estate affidavits, powers of attorney, and deeds, in compliance with state laws and regulations.
- Provided essential financial information to prospective clients to help them make informed decisions.
- Demonstrated expertise in financial signing by verifying the identity of signatories and ensuring compliance with state and federal regulations.
- Maintained meticulous records of notarized documents to ensure accuracy and accessibility.
- Cultivated strong customer relationships by maintaining a professional demeanor and consistently exceeding expectations.
- Facilitated smooth transactions by preparing necessary notices and disclosures in compliance with applicable laws and regulations.
- Ensured completeness and accuracy of mortgage applications by reviewing and verifying all required information.
- Successfully coordinated closing procedures for multiple parties, including borrowers, lenders, and title companies, resulting in efficient and timely transactions.
- Closed between 60-100 loan documents per month, including mortgages, deeds of trust, and promissory notes, for a consecutive 14 years, demonstrating a high level of proficiency and productivity in financial signing.
- Trained up to 5 students annually on proper signing agent procedures, providing them with the knowledge and skills to excel in the field.
Independent ContractVirginia Beach, VA
Independent Field Claims Adjuster
08.2011 - 04.2015
Job overview
- Investigated, evaluated, and settled auto claims for policyholders in a timely and accurate manner.
- Communicated effectively with clients, claimants, providers, and attorneys to manage, finalize, and close claims, resulting in high customer satisfaction rates.
- Reviewed multiple claim forms and other records daily to confirm coverage for loss/damage and ensure compliance with industry regulations.
- Evaluated all evidence thoroughly and collaborated with the claims department and anti-fraud organizations to resolve complex claims, resulting in positive outcomes for clients.
- Maintained accurate and up-to-date records of all claims processed and provided regular updates to stakeholders.
- Demonstrated strong analytical skills and attention to detail while reviewing up to 10 personal claims daily.
- Received recognition for consistently exceeding performance targets and delivering quality work.
- Participated in ongoing professional development and training programs to stay up-to-date with industry standards and regulations.
Education
Norfolk State UniversityNorfolk, VA
Bachelor of Arts from Mass Communications
08.2010 - 12.2013
Skills
Risk management
Affiliations
National Notary Association (NNA)
Licensed Notary Public
Certification
Xactimate 27.5 Certified
Timeline
E&O Insurance, Coverage $100,000
09-2023
Xactimate 27.5 Certified
06-2015
All Lines Adjuster License, State of Insurance
06-2015
Independent Field Claims Adjuster
Independent Contract
08.2011 - 04.2015
Norfolk State University
Bachelor of Arts from Mass Communications
08.2010 - 12.2013
Sr. Financial Signing Agent/Business Owner
We Are Beyond Investments LLC.
03.2009 - Current
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