Essence Jackson
Chicago,IL
Summary
Compassionate and self-assured professional with proven abilities in providing exceptional case management to minors of all ages and adults in need. Skilled in conducting thorough investigations, ensuring compliance with legal and ethical standards, making sound judgements, and gathering and analyzing information. Adept at motivating others to live self-fulfilled lives through proper assessment and recommendations.
Overview
2
2
years of professional experience
Work History
Child Welfare Specialist
Unity Parenting & Counseling Inc.
Chicago, IL
06.2022 - 02.2024
- Facilitated or participated in quarterly meetings, such as Child and Family Team Meetings, Mediations, and Administrative Case Reviews.
- Created detailed reports summarizing findings from investigations into allegations of abuse or neglect according to agency policies and procedures.
- Investigated reports of suspected child maltreatment or neglect by interviewing involved parties and conducting home visits as necessary.
- Maintained up-to-date records of client progress and outcomes in accordance with agency guidelines.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Coordinates activities with law enforcement entities and district attorneys office by providing reports to the court and testifying as a expert witness.
Crisis Case Manager (Intern)
YWCA McLean County
Bloomington, IL
12.2021 - 05.2023
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to crisis hotline calls.
- Acted as a liaison between victims and law enforcement agencies to assist with filing police reports and explaining informed consent.
- Assisted in providing case management for individuals, which includes: assessments, referrals, developing treatment plans, and documentation.
Education
Bachelor of Science - Criminal Justice
Illinois State University
Normal, IL05.2022
Associate of Arts - Criminal Justice
Harold Washington Community College
Chicago, IL05.2020
Skills
- Investigation skills
- Case management
- Cross-cultural competence
- Documentation and report writing
- Critical thinking
- Ethical and legal compliance
Timeline
Child Welfare Specialist
Unity Parenting & Counseling Inc.
06.2022 - 02.2024
Crisis Case Manager (Intern)
YWCA McLean County
12.2021 - 05.2023
Bachelor of Science - Criminal Justice
Illinois State University
Associate of Arts - Criminal Justice
Harold Washington Community College
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