Rasheed Gist
Syracuse,NY
Summary
Dedicated and dependable professional with a strong commitment to public service, integrity, and accountability. Proven ability to remain calm under pressure, communicate effectively, and build positive relationships with people from diverse backgrounds. Seeking to serve as a Officer of the Law, protect the community, uphold the law, and make a positive impact through professionalism and compassion.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Direct Support Professional Caregiver
Liberty Resources
07.2026 - Current
- Assisted individuals with daily living activities, enhancing personal independence and quality of life.
- Monitored client progress and behaviors, providing feedback to healthcare teams for ongoing adjustments.
- Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
- Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
- Helped clients manage money, pay bills, and shop for groceries or personal items.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
Class B Shuttle Driver
Valet Park of America
03.2026 - Current
- Operated Class B vehicles to transport passengers safely and efficiently between designated locations.
- Conducted routine vehicle inspections to ensure compliance with safety regulations and maintain operational readiness.
- Communicated effectively with dispatchers and team members to provide timely updates on service changes and delays.
- Resolved passenger concerns promptly, ensuring high levels of customer satisfaction throughout the transportation experience.
- Maintained accurate records of vehicle mileage, fuel usage, and service logs for reporting purposes and compliance checks.
19/A Certified Trainer
Centro
01.2023 - 02.2026
- Mentored new hires, resulting in stronger staff development and increased productivity
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated virtual, in-person and blended learning sessions.
Operations Supervisor
Centro
01.2022 - 01.2023
Transit Bus Operator
Centro
01.2022 - 01.2022
Ophthalmic Technician
Retinal Vitreous Surgeons
01.2020 - 01.2021
- Conducted comprehensive visual field tests to assess patient vision health.
- Assisted in patient preparation for surgical procedures, ensuring comfort and safety.
- Maintained accurate medical records while adhering to HIPAA regulations.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
Assistant Manager
Americas Best Contacts and Eyeglasses
01.2015 - 01.2020
- Coached and mentored employees by delivering training, guidance and performance monitoring.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Evaluated employee performance and developed improvement plans.
Assistant Contact Lens Manager
Americas Best Contacts and Eyeglasses
01.2013 - 01.2015
Sales Associate
Americas Best Contacts and Eyeglasses
01.2012 - 01.2013
Education
Business
Herkimer County Community College
Herkimer, NYHigh School Diploma - undefined
Fowler High School
Syracuse, NY06.2009
Skills
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- Patience and empathy
- Community engagement
- Human relations
- Physical fitness
- Risk mitigation
Certification
NYS 19/A certified examiner
Timeline
Direct Support Professional Caregiver
Liberty Resources
07.2026 - Current
Class B Shuttle Driver
Valet Park of America
03.2026 - Current
19/A Certified Trainer
Centro
01.2023 - 02.2026
Operations Supervisor
Centro
01.2022 - 01.2023
Transit Bus Operator
Centro
01.2022 - 01.2022
Ophthalmic Technician
Retinal Vitreous Surgeons
01.2020 - 01.2021
Assistant Manager
Americas Best Contacts and Eyeglasses
01.2015 - 01.2020
Assistant Contact Lens Manager
Americas Best Contacts and Eyeglasses
01.2013 - 01.2015
Sales Associate
Americas Best Contacts and Eyeglasses
01.2012 - 01.2013
High School Diploma - undefined
Fowler High School
Business
Herkimer County Community College