Rasheeda Jenkins
Jersey City,NJ
Overview
9
9
years of professional experience
Work History
Substitute Teacher AIDE
FrontLine
01.2024 - Current
- Redirect student focus to topic at hand
- Assist student with management, socialization, organizational skills.
Customer Service
WTW
10.2023 - 12.2023
- Answering phone calls
- Enrolling customers into Health Benefits
- Assisting customers with insurance claim.
Customer Service
USPS-Dover, NJ
03.2017 - 02.2023
- Handle 100 calls a day
- Research problems with packaging
- Updated routing information
- Logged multiple customer concerns
- Prepare and fax documents
- Escalated calls to appropriate manager.
Personal assistant
Joanna Benthall-Jersey City, NJ
12.2015 - 03.2017
- Organized personal and professional calendars with reminders for upcoming meetings and events
- Screened telephone calls and inquiries
- Assists with a daily to do list
- Reviewed/ submitted reports to supervisor.
Skills
- Customer Service
Timeline
Substitute Teacher AIDE
FrontLine
01.2024 - Current
Customer Service
WTW
10.2023 - 12.2023
Customer Service
USPS-Dover, NJ
03.2017 - 02.2023
Personal assistant
Joanna Benthall-Jersey City, NJ
12.2015 - 03.2017
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