Rebecca Kurylo

Work History

Substitute Teacher Aide

St. Clair County R.E.S.A. - Woodland Developmental Center

Marysville, MI

10.2019 - Current

Supported instructor with test administration, curriculum development and assignment grading
Tutored struggling students individually and in small groups to reinforce learning concepts
Performed special tasks to help students with special needs learn and grow
Retained interest and maximized receptive learning by educating students using hands-on instructional techniques
Took attendance, graded assignments and maintained student records to assist teachers with administrative tasks and maintain smooth daily operations
Monitored students on field trips by overseeing various tasks, and keep youths safe in public settings
Encouraged dynamic and pleasant educational environment by promoting gentle discipline , positive reinforcement and individualized independence One
Partnered with teacher to plan and implement lessons following school's curriculum, goals, objectives and philosophies
Supported classroom activities, including tutoring, basic ADL'S , Cooking, Life Skills , and one on one tutoring

Receptionist / Manager

Toasted Tanning

Saint Clair, MI

11.2017 - 04.2019

Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
Balanced Tanning bed and stylist availability, customer schedules and maximum load levels when scheduling appointments
Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction
Kept reception area clean and neat to give visitors positive first impression
Collected and distributed messages to team members and managers to support open communication and high customer service
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
Offered appointment information updates and rescheduling to guests
Set multiple appointments for various stylists and multiple Tanning beds
Greeted arriving members professionally by first name
Communicated any relevant schedule changes to spa supervisor
Answered high-volume, multi-line telephone, directing callers to appropriate company personnel
Greeted customers and visitors in-person and via telephone calls
Answered incoming calls daily to resolve issues and schedule appointments
Scheduled and confirmed appointments and meetings for employees, general maintenance needed , networking
Acted as first point of contact for prospective clients and set appointments for clients with sales representatives
Entered daily data in computer systems and documented office activities

Bartender Supervisor

War Water Brewery

Saint Clair, MI

10.2015 - 04.2016

Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business
Certified Server
Full responsibility for both opening and closing of Brewery
Managed accurate register and produced daily sales reports
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers
Maintained accurate cash drawer of $500 per shift
Managed $500 in cash with no losses on regular days with totals of more than $5000 in revenue during special promotions or sporting events
Set up glassware, liquor and other necessary supplies for special events
Tended social functions , including private parties, business meetings and formal engagements
Oversee multiple work promotions including beer and wine Festivals/ tastings
Knowledge of how product is made, providing consultion to customers
Conducted inventories of bar and supplies to keep stock on hand
Handled cash on daily basis, which built trustworthiness and loyalty with owners
Determined business needs by acquiring client feedback for process improvements
Maximized customer service by training staff, overseeing operations and resolving issues
Developed unique events and special promotions, including Trivia Night and football happy hours to drive sales
Answered phone calls
Filled Growlers
Knowledge of laws pertaining to purchasing " To Go " orders containing alcoholic beverages
Kept alcoholic beverages well-stocked and organized to meet expected demands
Assisted servers with specialty drinks orders by preparing on-demand items without delay
Took customer orders and capitalized on opportunities to sell special beverage and food options
Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining [Number]% accuracy
Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers
Checked ID cards and verified bar guests were of legal age
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies

Certified Nursing Assistant

Private Home Care

Jackson, MI

10.2008 - 02.2011

Supported ambulation and physical therapy needs by conducting planned exercise routines
Helped patients effectively manage routine bathing, grooming and other hygiene needs
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Obtained client medical history, including medication information, symptoms and allergies
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep care staff informed of changes
Transported patients between rooms and appointments or testing locations
Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs
Participated in fun activities, including outtings and daily walks with patients each to boost mood, improve overall memory and provide light entertainment
Made Power of attorney by patients daughter to provide adequate care and handle medical needs
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
Oversaw and maintained patients' rooms, group living areas and nursing staff, as I was a private hire by family

Certified Medical Assistant

Michigan Heart - St. Joes Ann Arbor

Ann Arbor, MI

05.2006 - 09.2007

Documented vital signs and health history for patients
Conducted preliminary evaluations, including measuring weight, temperature and blood pressure, and documented results with accuracy
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes
Updated inventory, expiration and vaccine logs to maintain current tracking documentation
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
Maintained detailed records of test results by entering data and patient information into computer
Explained procedures to patients to reduce anxieties and increase patient cooperation
Reported any unusual or urgent circumstances in patients' condition or environment immediately to doctors
Collected and documented patient medical information such as blood pressure and weight
Performed clerical duties, such as , answering phones and filing
Assisting multiple doctors on a daily basis with various medical procedures and general care of patients
Calling/ faxing records and prescriptions to pharmacist , doctor Offices

Certified Nursing Assistant / Medication Technician

Huron Woods - St. Joes Ann Arbor

Ann Arbor, MI

06.2003 - 07.2007

Obtained client medical history, including medication information, symptoms and allergies
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Helped patients effectively manage routine bathing, grooming and other hygiene needs
Supported ambulation and physical therapy needs by conducting planned exercise routines
Oversaw and maintained patients' rooms, group living areas and nurse stations
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Cared for average of [Number] patients per [Timeframe] in [Type] facility, delivering high-quality, efficient support to meet all needs
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
Turned and repositioned patients to prevent bedsores
Explained treatment procedures, medications and diets to inform patient and patient’s family of care and progress
Administered psychotropic medications and anxiety education to patients to provide mental health care
Interacted with patients and monitored vital signs during time of admission to report details to registered nurse
Reviewed patient progress to document effects of any prescribed medication
Maintained accuracy, completeness and security for medical records and health information
Reviewed charts and flagged incomplete or inaccurate information
Kept accurate log of all requests for medical information and records
Interacted and communicated easily with department personnel and public
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
Kept close eye on behavior and emotional responses of clients, consulting with [Job title] to address concerns and protect each person from any harm
Administered prescribed drugs to high-volume patient caseload
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing
Provided patients with assistance in completing such tasks as basic ADL'S and physical therapy, effectively reducing daily burden on family members
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships
Administered medications to patients and remained vigilant for negative side effects
Delivered assistance to elderly clients in daily activities including bathing, dressing, physical transfers and care for incontinence
Administered prescribed medications under direction of physician
Provided mobility assistance such as walking and regular exercising
Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve [Skill]
Completed entries in log books, journals and care plans to document accurately report patient progress

Certified Nursing Assistant

Medilodge of Richmond

Richmond, MI

07.2002 - 04.2003

Delivered individualized patient care by recording vital signs, documenting observations, administering [Type] treatments and evaluating patient needs
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
Cared for average of [Number] patients per [Timeframe] in [Type] facility, delivering high-quality, efficient support to meet all needs
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Promoted good oral and personal hygiene by aiding [Type] patients with shaving, bathing and teeth brushing
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments
Supported ambulation and physical therapy needs by conducting planned exercise routines
Obtained client medical history, including medication information, symptoms and allergies
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices

Certified Nursing Home Health Aide

Resource One

Sterling Heights, MI

11.2001 - 11.2002

Monitored progress and documented any patient health status changes to keep healthcare team updated
Provided patients and families with emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness
Provided mobility assistance such as walking and regular exercising
Assisted disabled clients in any way necessary to facilitate independence and well-being
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions
Traveled to clients' homes to provide healthcare services and promote continuity of care
Administered prescribed medications under direction of physician
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper and consistent care
Evaluated patients to identify and address wounds, behavioral concerns and medically-relevant symptoms
Worked with peers, family members and care team's in meetings to brainstorm new activities for patients and discuss ways to resolve issues
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Transported patients between rooms and appointments or testing locations
Obtained client medical history, including medication information, symptoms and allergies
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct administration of [Type] medications
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Specialized in wound care, ex: bed sores, Shingles
Change colostomy Bag, feeding tube ect

Certified Nursing Assistant

Evangelical Homes of Michigan

Sterling Heights, MI

01.1999 - 04.2002

Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
Obtained client medical history, including medication information, symptoms and allergies
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals
Helped patients effectively manage routine bathing, grooming and other hygiene needs
Supported ambulation and physical therapy needs by conducting planned exercise routines
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment
Union Representative for Nursing ( 2years )

Program Instructor

Social Resources Inc.

Shelby, MI

10.1997 - 04.1999

Responsible for assisting adults with disabilities with skill acquisition, socialization, as well as planning and executing daily activities
Helping these individuals achieve their goals based on individual preferences and abilities
Helping adults with disabilities ages 26 and up transferring from individualized school environment to Independent day Services utilizing a classroom like setting
Provided individual mentoring and special tutoring to struggling students
Tutored students in social and life skills, including using public transportation, dealing with problem situations, expressing emotions appropriately and communicating with peers and employers
Advised and educated patients regarding diet, hygiene and effective disease prevention methods
Maintained records of patient care, condition, progress or problems to report, and discussed observations with supervisor or case manager
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Administered and prescribed appropriate courses of treatment, including pharmaceutical medications
Provided mobility assistance such as walking and regular exercising
Acted as First Responder in emergency situations, applying CPR and First Aid training
Prepared reports by collecting, analyzing and summarizing information
Created customized care plans, working with hospital staff and families to assess and meet individual needs
Successfully managed high volumes of client-facing interactions and established strong rapport with physicians, medical and laboratory staff and patients

Overview

Work History

Substitute Teacher Aide

Receptionist / Manager

Bartender Supervisor

Certified Nursing Assistant

Certified Medical Assistant

Certified Nursing Assistant / Medication Technician

Certified Nursing Assistant

Certified Nursing Home Health Aide

Certified Nursing Assistant

Program Instructor

Education

Diploma - undefined

Skills

Timeline

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