Rasheeda Smith
Far Rockaway,NY
Summary
A dedicated and highly motivated professional with an understanding of customer service practices. A proven leader with exceptional communication skills and interpersonal skills. Demonstrating these skills by carrying out duties and seeing tasks through to completion, while striving towards customer satisfaction and quality assurance. Reliable Caretaker, enthusiastically pursuing opportunities to add value to growing team. Inspired others to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
14
14
years of professional experience
Work History
Caretaker
NYC Housing Authority
Queens, NY
01.2012 - 01.2021
- Maintained building grounds and public spaces of NYCHA building in large 30 unit development
- Ensured parks and playgrounds were safe and free of glass and debris
- Alerted supervisor and co-workers of potential hazards and safety concerns
- Swept and raked leaves and safely disposed any litter found on premises
- Address patron’s questions and concerns
- Performed visual checks and observed conditions of premises
Group Leader
McDonald’s
Queens, NY
01.2010 - 01.2013
- Open and closing of store
- Operated register accepting cash and credit payments
- Greet and assist customer. ensuring services were friendly and helpful
- Accurately took customer’s orders and relayed orders to kitchen staff, advised of any modification that needed to be made
- Maintained pristine work area ensuring food and safety guidelines were adhered to
- Informed management when items needed to be restocked or replenished
- Increased overall sales in store greater than 10%
Group Leader
Boys & Girls Club
01.2008 - 01.2010
- Assisted with homework and incorporated positive study skills
- Supervised 30 children in school, on field trips and outings
- Organized, led, and promoted interest in recreational activities such as arts, crafts, sports, games, and personalized hobbies
- Provided crisis intervention & prevention when necessary
- Ensuring safety and comfort
Education
High School Diploma -
Far Rockaway High School
Queens, NY06.1997
Skills
- Able to multi-task and maintain composure and professionalism
- Known leader with ability to work both independently or as part of team
- Able to see projects and assignments through to completion
- Proven to be punctual and reliable
- Maintenance knowledge
- Property tours and inspections
- Customer service-focused
Timeline
Caretaker
NYC Housing Authority
01.2012 - 01.2021
Group Leader
McDonald’s
01.2010 - 01.2013
Group Leader
Boys & Girls Club
01.2008 - 01.2010
High School Diploma -
Far Rockaway High School
Similar Profiles
Dorothy LouisDorothy Louis
Customer Service Representative at NYC Housing Authority “NYCHACustomer Service Representative at NYC Housing Authority “NYCHA
Quiena WhiteQuiena White
Maintenance - Seasonal at NYC Housing AuthorityMaintenance - Seasonal at NYC Housing Authority
L RL R
Housing Assistant at NYC Housing AuthorityHousing Assistant at NYC Housing Authority
Emily MillerEmily Miller
Security Guard at NYC (D.O.T) DepartmentSecurity Guard at NYC (D.O.T) Department
Jamel RushJamel Rush
Fabrication Worker at Rosco Vision IncFabrication Worker at Rosco Vision Inc