Dynamic and results-driven professional with extensive experience as a Transit Bus Operator at SMART, excelling in safe driving and passenger assistance. Proven track record in optimizing routes and enhancing customer satisfaction through effective communication and adherence to schedules. Skilled in vehicle inspection and committed to delivering exceptional service.
Overview
17
17
years of professional experience
Work History
Transit Bus Operator
SMART
Detroit, MI
03.2025 - Current
Operated transit buses safely within designated routes and schedules.
Assisted passengers with boarding and disembarking, ensuring a positive experience.
Monitored traffic conditions and adjusted routes as necessary for efficiency.
Conducted pre-trip inspections to maintain vehicle safety and compliance.
Communicated effectively with dispatch regarding service updates and delays.
Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Enhanced passenger satisfaction by providing timely and efficient transportation services.
Owner/Operator Truck Driver
Manistique Lake Logistics Inc.,
Inkster, MI
09.2019 - 06.2025
Managed daily vehicle inspections, ensuring optimal performance and safety of equipment.
Coordinated logistics for timely deliveries, enhancing customer satisfaction through reliable service.
Optimized routing strategies to reduce fuel consumption and improve delivery times consistently.
Managed day-to-day business operations.
Operated with safety and skill to avoid accidents and delays.
Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
Maintained daily, legible DOT log book and submitted corresponding documents.
Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
Completed preventive maintenance and mechanical repairs on vehicles.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Realtor/Property Manager
Wayne County Properties
Detroit, MI
09.2009 - 04.2020
Led client consultations to identify property needs and preferences.
Negotiated contracts and facilitated transactions to ensure favorable terms for clients.
Coordinated open houses and property showings, maximizing exposure to potential buyers.
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Advertised client properties through websites, social media, and real estate guides.
Education
Associate of Applied Science - Business Administration And Management
Henry Ford Community College
Dearborn, MI
04-2027
Skills
Safe driving
Accident reporting
Defensive driving
Vehicle inspection
Route navigation
Wheelchair securement
Schedule adherence
Passenger assistance
Timeline
Transit Bus Operator
SMART
03.2025 - Current
Owner/Operator Truck Driver
Manistique Lake Logistics Inc.,
09.2019 - 06.2025
Realtor/Property Manager
Wayne County Properties
09.2009 - 04.2020
Associate of Applied Science - Business Administration And Management
Transit Bus Operator at Washington Metropolitan Area Transit Authority, MetroTransit Bus Operator at Washington Metropolitan Area Transit Authority, Metro