Rasheedah Shabazz
Cincinnati,OH
Summary
Dedicated professional with strong telephone etiquette and customer satisfaction skills. Proven ability to streamline workflows and enhance team productivity.
Results-driven sales representative with a track record in building international client relationships and analyzing market trends. Expertise in cash management and customer service can drive revenue growth and improve client satisfaction.
Overview
24
24
years of professional experience
Work History
Mos Clerk
United States Postal Service, USPS
Cincinnati, OH
03.2005 - Current
- Processed incoming and outgoing mail efficiently to ensure timely delivery.
- Maintained accurate records of postal transactions and inventory levels.
- Assisted customers with inquiries, providing exceptional service and support.
- Coordinated with team members to streamline workflow and enhance productivity.
International Sales Representative
Delta Air Lines, Inc.
Cincinnati, OH
04.2002 - 03.2005
- Developed and maintained relationships with international clients to drive sales growth.
- Conducted market research to identify potential business opportunities in emerging markets.
- Collaborated with cross-functional teams to implement sales strategies and improve customer satisfaction.
- Analyzed sales data to forecast trends and adjust strategies accordingly for optimal performance.
Education
Some College (No Degree) - Business Administration
University of Cincinnati
Cincinnati, OHSkills
- Telephone etiquette
- Customer satisfaction
- Working directly with management
- Fluent in Microsoft Word and Excel
Timeline
Mos Clerk
United States Postal Service, USPS
03.2005 - Current
International Sales Representative
Delta Air Lines, Inc.
04.2002 - 03.2005
Some College (No Degree) - Business Administration
University of Cincinnati