Rasheena Mills
Newport News,VA
Summary
Proven expertise in technical support and sales, with a notable stint at Verizon enhancing customer satisfaction through effective problem-solving and product knowledge. Excelled in building a sales pipeline at Dynata through strategic cold calling, showcasing exceptional communication skills and a knack for exceeding quotas. Skilled in GIS and AV support, demonstrating a blend of technical proficiency and persuasive sales acumen.
Overview
8
8
years of professional experience
Work History
Technical Support
Cox Communications
01.2023 - 10.2024
I was helping customers with their wifi routers.
Telemarketer
InfoCision
09.2022 - 12.2022
I was making outbound calls to customers.
Sales
Sunpro Solar
06.2021 - 10.2021
I was helping with solar panels outside.
Telemarketer
Dynata
01.2019 - 10.2021
- Completed daily cold calling and outreach to build sales pipeline.
- Answered questions about company offerings with knowledgeable responses about products and services.
- Answered calls, took messages, and transferred calls to correct individuals.
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
Sales
Verizon
04.2017 - 12.2018
I worked in the sales department for verizon selling phones and other electronics.
Education
High School Diploma - High School
IC Norcom High School
Portsmouth, VA06.2010
Skills
- GIS Technical Support
- Technical Support Proficiency
- Technical support background
- AV technical support
Timeline
Technical Support
Cox Communications
01.2023 - 10.2024
Telemarketer
InfoCision
09.2022 - 12.2022
Sales
Sunpro Solar
06.2021 - 10.2021
Telemarketer
Dynata
01.2019 - 10.2021
Sales
Verizon
04.2017 - 12.2018
High School Diploma - High School
IC Norcom High School
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