Rashelle Steiner
Norwalk,IA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
25
25
years of professional experience
Work History
Medical Records Abstractor
Medix Occupational Health Services
Ankeny, IA
05.2022 - 05.2023
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
Warehouse Associate
Amazon - DSM5
Bondurant, IA
11.2022 - 12.2022
- Built and maintained relationships with peers and upper management to drive team success.
- Supported management team to facilitate task completion and meet performance goals.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Staged and sorted multiple types of products for loading.
- Received deliveries, scanned packages and updated orders in internal database.
- Recognized defective material and reported issues to management.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Front Desk Clerk / Receptionist
American Abstract & Title Co
Des Moines, Iowa
09.2003 - 11.2005
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Maintained clean and presentable reception area to maintain professional business reputation.
Receptionist
Buyers Realty Inc
Des Moines, IA
04.1998 - 06.2002
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Sorted incoming mail and directed to correct personnel each day.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Supervised setup of conference rooms for meetings and office events in common areas.
- Greeted customers, answered general questions and directed to appropriate locations.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
Education
High School Diploma -
Lincoln High School
Des Moines, IA05-1997
Skills
- Attention to Detail
- Verbal and Written Communication
- Data Entry
- Problem-Solving
- Word Processing Software
- Time Management
- Work Well Independently
- Team Collaboration
- Work Order Following
Timeline
Warehouse Associate
Amazon - DSM5
11.2022 - 12.2022
Medical Records Abstractor
Medix Occupational Health Services
05.2022 - 05.2023
Front Desk Clerk / Receptionist
American Abstract & Title Co
09.2003 - 11.2005
Receptionist
Buyers Realty Inc
04.1998 - 06.2002
High School Diploma -
Lincoln High School
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