Rashid Boolay
Rancho Cucamonga,CA
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants’ rights with business considerations to achieve financial targets. Excellent interpersonal communication and leadership abilities. 3 Years of Property management experience at high-end Class A properties. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
12
12
years of professional experience
Work History
Manager
Lucille's Smokehouse Bar-B-Que
2022.12 - 2024.03
- Controlled costs to keep business operating within budget and increase profits.
- Set aggressive targets for 160 employees to drive company success and strengthen motivation.
- Launched quality assurance practices for each phase of development.
- Managed and motivated employees to be productive and engaged in work.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional, organized, and safe environment for employees and patrons.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit target.
- Accomplished multiple tasks within established timeframes.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth. Making our store #1 grossing store for the company.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Assistant Property Manager
DJM Capital
2018.10 - 2021.06
- Responsible for daily management of over 703k square feet of Class A commercial properties including office and retail space
- Addressed and resolved complaints, concerns, and service requirements to deliver prompt remedial action
- Inspected properties regularly to identify deficiencies and schedule repairs
- Coordinated general maintenance and repairs to keep facilities operational and attractive
- Solicited and analyzed bids for repairs, renovation, and general maintenance
- Remained aware of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes
- Review and approve vendor invoices according to budget.
- Send monthly rent postings, and collect monthly rents, including correspondence in collections for AR
- Plan, prepare, review and implement budgets, property tax billings, insurance billings, CAM reconciliations and report on property variances.
Office Manager, Admin Assistant
DJM Capital
2016.02 - 2018.10
- Aided Assistant Property Managers with coding invoices.
- Managed and coordinated in office meetings.
- Maintained current vendor and tenant insurance.
- Controlled correspondence with over 500.
- Maintain office services by organizing office operations and procedures.
- Reviewing and approving supply requisitions
- Schedule tours for prospective tenants
- Prepare memos, new tenant welcome packets/gifts, and work request authorizations.
Server/Assistant Manager
Elephant Bar
2014.01 - 2016.01
- Consistently maintained elevated levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
- Managed closing duties, including restocking items and ensuring other team members completed their work before leaving.
- Utilized good fiscal management and ability to calculate bills quickly and accurately.
- Oversaw cash handling procedures, ensuring accurate accounting of all transactions during each shift.
- Facilitated pre-shift meetings to communicate menu changes, specials, or other pertinent information to team effectively.
Physical Therapy Aide
Allied Rehab
2012.01 - 2016.01
- Worked as part of a team to execute proper care of body mechanics and safety of patients.
- Trained patients on how to safely and effectively use equipment to achieve rehab goals.
- Managed office staff and equipment as well as scheduling patients for therapists
- Kept detailed records of patient physical therapy treatments and improvements.
Education
Associate of Arts - Physical Therapy Assistant
Cerritos College
Norwalk, CA01.2005
Associate of Arts - Sports Medicine
Fullerton College
Fullerton, CA01.2005
Skills
- Business Processes and Procedures
- Multitasking and Prioritization
- Relationship Building and Rapport
- Yardi
- Experienced with Yardi and Excel
- Proficient with Excel and Word
- Fiscal Management
- Operations Management
- Negotiation and Conflict Resolution
- Budget Management
- Customer Relationship Management (CRM)
- Staff Management
Additional Information
California Real Estate License, Available upon request
Timeline
Manager
Lucille's Smokehouse Bar-B-Que
2022.12 - 2024.03
Assistant Property Manager
DJM Capital
2018.10 - 2021.06
Office Manager, Admin Assistant
DJM Capital
2016.02 - 2018.10
Server/Assistant Manager
Elephant Bar
2014.01 - 2016.01
Physical Therapy Aide
Allied Rehab
2012.01 - 2016.01
Associate of Arts - Physical Therapy Assistant
Cerritos College
Associate of Arts - Sports Medicine
Fullerton College
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