Dedicated team player with expertise in continuous process improvements in the face of rapidly evolving and changing markets.
Overview
23
23
years of professional experience
Work History
Group Lead
Quest Diagnostics Atlanta
03.2001 - Current
Self-motivated
Multitasking and prioritization
Data entry
Problem solving
Team Leadership
Assists the department supervisors by performing combinations of the following activities: Schedule coordination, general supervision of all SP Technicians, providing input to supervisors for performance review and disciplinary action
The Group leader typically leads 8 - 12 employees, is involved in process and compliance audits
Demonstrates a proficiency and understanding of all job duties in Specimen Processing department
Strong troubleshooting and problem resolution skills; ability to work effectively with the technical departments to resolve problems and gain cooperation as needed
Assists all SPTs in proper test selection and problem resolution
Answers and clarifies employee questions (including laboratory personnel) regarding processing
Provides appropriate feedback to supervisor(s) when problems arise
Completes appropriate shift paperwork, setting up for production, and insuring that their staff has cleaned up at the end of the shift.