Rashidullah Rayan
Kent
Summary
Security professional with solid background in protecting assets and ensuring safety. Proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response.
Overview
6
6
years of professional experience
Work History
Security Officer
Macy's
01.2025 - 06.2025
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Reported suspicious activities and persons to law enforcement.
Security Guard
Metro One Loss Prevention Services
01.2024 - 12.2024
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Checked and verified photo identification prior to granting facility access.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Security Officer
Alpha Security Company
08.2023 - 12.2023
- Patrols and monitors an assigned area; reports suspicious activities to local authorities.
- Monitors surveillance cameras, inspects property, and monitors crowds.
- Contacts law enforcement or fire department in case of an emergency.
- After business hours, checks doors, windows, and gates to ensure the property is secure.
- Investigates reports of suspicious activity on the property.
- Reasonably detains persons suspected of criminal activity until law enforcement arrives.
- Escorts discharged staff, trespassers, and other unwelcome parties off the premises.
- Performs other related duties as assigned.
Security Officer
National Statistics and Information Authority
10.2020 - 05.2022
- Patrol premises regularly to maintain order and establish presence.
- Monitor and authorize entrance of vehicles or people in the property.
- Remove wrongdoers or trespassers from the area.
- Secure all exits, doors and windows after end of operations.
- Check surveillance cameras periodically to identify disruptions or unlawful acts.
- Investigate people for suspicious activity or possessions.
- Respond to alarms by investigating and assessing the situation.
- Provide assistance to people in need.
- Apprehend and detain perpetrators according to legal protocol before arrival of authorities.
- Submit reports of daily surveillance activity and important occurrences.
Customer Service Representative
Etisalat Telecommunication Company
09.2019 - 08.2020
- Manage large amounts of inbound and outbound calls in a timely manner.
- Follow communication “scripts” when handling different topics.
- Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- Seize opportunities to upsell products when they arise.
- Build sustainable relationships and engage customers by taking the extra mile.
- Keep records of all conversations in our call center database in a comprehensible way.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Education
Bachelor of Arts - Finance
Kabul University
12.2019
Diploma - English Language
Muslim English Language Institute
12.2019
High School - undefined
Ghazi High School
12.2015
Skills
- Microsoft Word
- Microsoft Powerpoint
- Microsoft Office
- Google Docs
- Microsoft Excel
- Report writing
- General security
- Security guard license
- Incident reporting
- Surveillance
- Complex Problem-solving
- Relationship building and management
- Security screenings
- Visitor tracking
- Document management
- Theft prevention training
LANGUAGE SKILLS
Mother tongue(s): Pashto
Other language(s)
English
LISTENING C1 READING C1 WRITING C1
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1
Persian
LISTENING C2 READING C2 WRITING C2
SPOKEN PRODUCTION C2 SPOKEN INTERACTION C2
Timeline
Security Officer
Macy's
01.2025 - 06.2025
Security Guard
Metro One Loss Prevention Services
01.2024 - 12.2024
Security Officer
Alpha Security Company
08.2023 - 12.2023
Security Officer
National Statistics and Information Authority
10.2020 - 05.2022
Customer Service Representative
Etisalat Telecommunication Company
09.2019 - 08.2020
Diploma - English Language
Muslim English Language Institute
High School - undefined
Ghazi High School
Bachelor of Arts - Finance
Kabul University
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