Maleya Tucker
Covington
Summary
Hardworking caretaker with advanced clerical and support skills. Manages flows efficiently with organized approach and good multitasking abilities. Coordinates check-ins, intakes and supply replenishment for smooth operations.
Overview
2
2
years of professional experience
Work History
Child Care Center Teacher
Jovie
04.2024 - 10.2024
- Promoted self-esteem, independence, and respect with positive role-modeling
- Supervised children during activities to maintain safety and wellbeing
- Encouraged children to navigate challenges independently and develop confidence and early learning abilities
- Executed emergency response plans and posted necessary safety and evacuation information
- Established clear expectations for behavior and redirected problematic actions with positive reinforcement or established discipline protocols
Hotel Front Desk Receptionist
Days Inn By Wyndham
01.2024 - 04.2024
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Welcomed each new arrival pleasantly and confirmed reservations and identification
- Collected room deposits, fees, and payments
- Enhanced guest satisfaction by promptly addressing inquiries and concerns at the front desk
- Provided exceptional customer service, resulting in a high percentage of repeat guests and positive reviews
- Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift
- Developed a thorough knowledge of local attractions and events to serve as an informed resource for guests seeking recommendations or directions
Crew Member
Defy
05.2022 - 12.2023
- Personalized guest experiences, going extra mile to satisfy customer needs
- Maintained high cleanliness and adhered to health code standards
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency
- Provided excellent customer service by greeting customers and meeting quality expectations
- Supported various counter stations based on demand including front counter, cafe and childrens play area
Education
High School Diploma -
Foster High School
Tukwila, WA06.2023
Associate of Arts (AA) degree - Running Start
Highline Community College
05.2022
Skills
- Microsoft Office
- Detail Oriented
- Calm and level-headed under duress
- Teamwork and Collaboration
- Problem-solving skills
- Computer Skills
- Check-in coordination
Timeline
Child Care Center Teacher
Jovie
04.2024 - 10.2024
Hotel Front Desk Receptionist
Days Inn By Wyndham
01.2024 - 04.2024
Crew Member
Defy
05.2022 - 12.2023
Associate of Arts (AA) degree - Running Start
Highline Community College
High School Diploma -
Foster High School
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