Rashmi Mohapatra
Evanston,IL
Summary
Experienced Product Quality Owner transitioning to Product Management, with significant leadership experience driving product quality and user experience across healthcare and tech domains. Proven track record of enhancing product reliability and performance through strategic leadership and data-driven decision-making. Seeking to leverage robust product development background and product-focused mindset to excel as a Product Manager in delivering improved high-quality products
Overview
13
13
years of professional experience
1
1
Certification
Work History
Product Quality Lead
DoctusTech
09.2023 - 09.2024
- Spearhead product quality initiatives for a Value-Based Care platform, collaborating with medical professionals and technology experts
- Develop and track key quality metrics, resulting in a30% improvement in product performance and user satisfaction
- Implement data-driven quality processes integrated into the product development lifecycle, reducing time-to-market by25%
- Collaborate with product managers to enhance product requirements, ensuring alignment with quality standards and user needs for the ICD codes
- Introduce automated quality checks, improving product reliability by40% and reducing post-release issues by50%
- Full-time
Product Quality Manager
4B Networks
09.2022 - 08.2023
- Company Overview: acquired by Square Yards
- Led product quality strategy for a Real Estate platform, resulting in a90% increase in user retention
- Established quality KPIs and dashboards, providing actionable insights for product improvements
- Collaborated with product teams to define and refine product features, ensuring high-quality standards
- Implemented A/B testing methodologies, leading to a25% improvement in user engagement metrics
Product Owner (Quality)
Grabbd
04.2022 - 09.2022
- Owned product quality for a Food Review and Social Networking app, working closely with CEO and CTO
- Defined and tracked product quality metrics, resulting in a40% reduction in user-reported issues
- Conducted user research and usability testing, informing product decisions and improving user satisfaction by35%
- Managed product backlog with a focus on quality enhancements, improving overall app stability by50%
Product Analyst
Rakuten
11.2020 - 04.2022
- Led quality analysis for Rakuten Pay, providing data-driven insights to inform product strategy
- Developed and implemented quality scorecards, improving product performance metrics by50%
- Collaborated with product managers to define quality-focused acceptance criteria for new features
- Conducted competitive analysis focusing on quality aspects, identifying key areas for product differentiation
- Orchestrated cross-team collaboration to boost Pay-Pay adoption and optimise holiday pricing, driving user engagement and revenue growth
- Lead
Lead Engineer
mFine
12.2019 - 10.2020
- Oversaw product quality for an AI-driven online doctor consultation platform
- Implemented quality gates in the product development process, reducing critical issues in production by60%
- Collaborated with data science teams to ensure AI/ML model accuracy and reliability
- Established quality metrics dashboard, providing real-time insights into product performance and user satisfaction
- Product
Principal Engineer
Rivigo-Mahindra Logistics
01.2016 - 12.2019
- Developed and maintained an in-house device firmware solution, significantly reducing costs by eliminating reliance on private cloud services
- Led end-to-end quality assurance for the warehouse launch process, automating monitoring and streamlining release cycles in collaboration with Product Managers
- Ensured smooth operations of the logistics platform, optimising ETA accuracy and key business cycle performance
- Owned the QA lifecycle for the ops platform and designed KPI dashboards for the Rivigo Zoom platform, driving data-informed decision-making
Lead Engineer
Innoplexus Consulting
01.2016 - 01.2017
- Established and led a QA team of11 members for pharma clients Merck and Pfizer, ensuring drug deliveries and discoveries met defined standards
- Implemented quality processes for data cleansing and large-scale API data integrity
- Established Automation Framework and Build Process via CI for quality assurance
- Developed data pipeline and schema validation processes for large-scale data sets using Hadoop, Kafka, and Cassandra
- Led product quality initiatives for Erbitux in colorectal cancer research, analysing drug efficacy, patient landscape, and EGFR techniques to advance treatment strategies
QA/Automation Engineer
Practo
09.2014 - 12.2015
- Key member of founding team, building QA processes and driving product, design, and customer coordination
- Led a team of 31 members, designing and developing a test automation framework for Practo Search
- Automated Fabric & Ray App for iOS and Android devices, improving test coverage and efficiency
- Implemented regression testing, test plan creation, and deployment of applications on AWS
- Conducted RESTful API testing and unit test creation for web app testing and automation using Selenium
QA/Automation Engineer
Aruba Networks
06.2012 - 09.2014
- Owned and provisioned Aruba MDM used by100+ universities in the US
- Developed automation framework and utilities for ClearPass PolicyManager
- Created and integrated nightly test suite with Hudson CI for mobile devices (iOS, Android)
- Set up test beds for private Aruba devices and controllers
- Served as single point of contact for offshore team in stabilising and scaling the Aruba MDM platform
Intern
CA Technologies
01.2012 - 06.2012
- Ensured scalability and high availability of private cloud solutions for major IT clients, developing test scripts for multi-tenant architecture and seamless provisioning
- Built desktop applications for private cloud and automated API testing for Service Desk Manager, improving system efficiency
- Managed synchronization processes for backup and restore modules, enhancing system reliability and data integrity
Education
Master of Engineering - Software Systems
Birla Institute of Technology & Science
Master Engineering Management - Product Management
Northwestern University
Evanston, IL12.2025
Skills
- A/B Testing, Agile Methodologies, Data Analytics, Figma, Jira, Ms Excel, Product Management, Product Roadmapping, Product Strategy, Project Management, Python, Quality Metrics, SQL, Stakeholder Management, Product Testing, User Experience (UX), Wireframe, Zephyr, PowerBI, Strategy Plannning
Awards
- Rivigo Leadership Award for consecutive3 years2017-2019
- 2017-01 Rivigo, Quality Champion of the Year award Rakuten
Certification
- CSPO
- 2024-10 -2029-10
Timeline
Product Quality Lead
DoctusTech
09.2023 - 09.2024
Product Quality Manager
4B Networks
09.2022 - 08.2023
Product Owner (Quality)
Grabbd
04.2022 - 09.2022
Product Analyst
Rakuten
11.2020 - 04.2022
Lead Engineer
mFine
12.2019 - 10.2020
Principal Engineer
Rivigo-Mahindra Logistics
01.2016 - 12.2019
Lead Engineer
Innoplexus Consulting
01.2016 - 01.2017
QA/Automation Engineer
Practo
09.2014 - 12.2015
QA/Automation Engineer
Aruba Networks
06.2012 - 09.2014
Intern
CA Technologies
01.2012 - 06.2012
Master Engineering Management - Product Management
Northwestern University
Master of Engineering - Software Systems
Birla Institute of Technology & Science
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