Rashmi Rajendran
McKinney,TX
Summary
Vibrant E-Commerce QA professional with a proven track record at Arlo Technologies, excelling in fraud detection and cross-functional collaboration. Expert in Jira management and regression testing, I drive operational excellence and enhance user experiences through meticulous quality assurance and effective requirements gathering. Passionate about delivering impactful results in fast-paced environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
E-Commerce QA/ Business Analyst
Arlo Technologies
San Jose, CA
09.2023 - Current
- Collaborated with marketing team to gather and analyze business requirements for actionable tasks in Jira.
- Created, managed, and groomed Jira tickets to ensure alignment with project objectives.
- Adjusted workload bandwidth and assigned tickets to QA teams for efficient task distribution.
- Monitored daily e-commerce orders, ensuring successful export to Deck Commerce or OMS systems.
- Reviewed and validated fraud check orders, addressing exceptions and bypassing fraudulent orders as needed.
- Actively monitored production for exceptional errors in order processing, ensuring swift issue resolution.
- Provided ongoing support for production-related promotional issues, ensuring accurate implementation of promotions.
- Coordinated with cross-functional teams to maintain operational stability and resolve production issues.
Senior E-Commerce QA
Tarte Cosmetics - Contract
AZ , NV
05.2023 - 09.2023
- Developed test plans and cases based on specified requirements and use cases.
- Coordinated test design and execution across modules with the testing team.
- Communicated project status and critical issues to executive team and stakeholders.
- Created and delivered reports on testing status, defect tracking, and weekly updates.
- Played a key role in upgrading from SFCC to SFRA.
- Executed integrations with Automate, DHL, YOPTO, VTO, and Order Groove.
- Validated customer order flows within downstream systems and points redemption mechanisms.
- Managed test environments, streamlined release management, and conducted responsive testing.
QA Lead
PFSweb
01.2015 - 03.2018
- Developed comprehensive test plans and test cases aligned with specified requirements and use cases.
- Coordinated test design and execution across responsible modules within the testing team.
- Communicated project status and critical issues to executive stakeholders and sponsors.
- Created and delivered testing reports, including status updates and defect-tracking metrics, using Quality Center and Jira.
- Consolidated functional, operational, performance, stress, regression test cases into a unified test suite.
- Prepared preconditioned data for both negative and positive testing scenarios of the application.
- Executed manual and automation tests to validate functionality and business workflows of the application.
- Conducted interface and regression testing throughout various development phases.
- Contributed to projects for Alexander and James, Pandora, Delsey, Ralph Lauren, and MSA Upgrade.
Education
Bachelor of Science - Electronic And Communication
Alpha College of Engineering
Bangalore, India04-2014
Skills
- E-commerce order monitoring
- Fraud detection
- Cross-functional collaboration
- Defect tracking
- Jira management
- Regression testing
- Quality assurance
- Agile methodologies
- Requirements gathering
- Test case scenarios
- Business requirements gathering
- Reporting and documentation
- Dashboard creation
Certification
- Certified Salesforce BA
- Certified Salesforce Admin
Timeline
E-Commerce QA/ Business Analyst
Arlo Technologies
09.2023 - Current
Senior E-Commerce QA
Tarte Cosmetics - Contract
05.2023 - 09.2023
QA Lead
PFSweb
01.2015 - 03.2018
Bachelor of Science - Electronic And Communication
Alpha College of Engineering