Rashona Cummings
Winslow,AZ
Summary
Dependable Customer Service Professional experienced in cash handling, POS operations, and front-desk support. Delivered efficient service and positive customer experiences through clear communication, attention to detail, and strong teamwork in fast-paced environments. Focused on leveraging problem-solving abilities and collaboration skills to advance organizational objectives.
Overview
10
10
years of professional experience
Work History
SFE Food Services
SFE
Winslow, AZ
07.2025 - 09.2026
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continuous improvement.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Admission Clerk
Meteor Crater Enterprises
Winslow, AZ
03.2023 - 11.2023
- Processed admissions transactions accurately using point-of-sale systems and handled daily cash reconciliation.
- Verified guest eligibility for discounts, passes, and group admissions while maintaining accurate records.
- Answered incoming calls and resolved routine admission questions with prompt, courteous service.
- Greeted visitors professionally and provided clear information on ticket options, hours, and crater attractions.
- Maintained organized admission logs, receipts, and customer files for efficient front-desk operations.
- Monitored front-desk supplies and supported daily opening and closing tasks to ensure readiness.
- Assisted in creating informative brochures highlighting various program offerings that attracted more prospective students.
Cashier
Aliberto's Mexican Food
Holbrook, AZ
06.2016 - 09.2022
- Greeted customers and entered orders with speed and accuracy.
- Provided friendly service while answering menu questions and special requests.
- Processed cash, credit, and mobile payments accurately through POS system.
- Balanced cash drawer and resolved register discrepancies efficiently.
- Coordinated order flow with kitchen staff to support timely service.
- Maintained clean, organized front counter and checkout area.
- Handled refunds, corrections, and transaction issues with professionalism.
- Supported busy shifts by prioritizing tasks and maintaining consistent accuracy.
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Holbrook High School
Holbrook, AZ05-2015
Skills
- Customer service
- Organization and time management
- Problem-solving
- Teamwork and collaboration
- Point-of-sale operation
- Dependability
- Excellent communication
- Calm under pressure
- Friendly, positive attitude
Timeline
SFE Food Services
SFE
07.2025 - 09.2026
Admission Clerk
Meteor Crater Enterprises
03.2023 - 11.2023
Cashier
Aliberto's Mexican Food
06.2016 - 09.2022
High School Diploma -
Holbrook High School