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Rashonda Hill
Bloomington,MN
Work Preference
Summary
Graduated from Richard’s High School in oak lawn IL in 2012. In 2014 my First job was working as a Package Handler for 2years at FedEx Ground. In 2016 I became a waitress for one and a half years at IHOP. In 2018 I became a Dietary Aide at Park Lawn Center for 1year serving meals to residence, washing dishes and cleaning the Dietary aide area also helped cook when was needed. In 2019 I decided to switch to become a Direct Support Professional at Park Lawn Center in helping Adult residence that had a disability helping them with their daily goals and activities and I did that for 4 years. In 2023 I started working as an Uber Eats Driver delivering packages and food to customers and on October 2024 moved to MN and started working as a Support work for Consumer Directions, Inc (Fiscal Agent) agent for my Niece Deshonna Grissom caring for at her home for a short period of time due to her passing away in 2025 I started working back at fedex for 7 months and also working for DoorDash and is still currently working for DoorDash as a delivery driver I am a hard worker and a dedicated person I’m open to new experience and I’m a team player
Overview
12
12
years of professional experience
Work History
Delivery Driver
DoorDash
Bloomington, MN
10.2024 - Current
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
- Maintained vehicle cleanliness and compliance with safety standards.
- Communicated effectively with customers to resolve issues and provide updates.
Delivery Driver
Uber Eats
Chicago, IL
01.2023 - Current
- Delivered packages/Food to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Successfully avoided time delivery delays by carefully planning best routes.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Navigated routes using GPS technology to optimize delivery times.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Support Worker
Consumer Directions, inc(Fiscal Agent)for Deshonna
Bloomington, MN
09.2024 - 12.2024
- Provide direct care services for an individual with disability assistance with Changing diaper
- Bathing
- Fed
- Washing clothes
- Sanitize supplies
- Give treatments
- Give medicine
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Direct Support Professional
Park Lawn Center
Alsip, IL
02.2019 - 01.2023
- Provide direct care services for residence with disability including assistance with activities and of daily living such as toileting, hygiene, dressing, and eating. Train individuals to achieve there daily goals and daily cleaning
Dietary Aide
Park Lawn Center
Alsip, IL
03.2018 - 03.2019
- Kitchen areas clean
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Followed all food safety regulations while preparing meals for patients.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
Package handling
FedEx
Rosemount, MN
06.2025 - 02.2026
- Collaborated with team members to maintain a safe and efficient working environment.
- Ensured proper handling of hazardous materials in accordance with safety regulations.
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Stored and secured packages in designated areas to prevent damage and theft.
Server
IHOP
Crestwood, IL
06.2016 - 11.2017
- Multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Package Handler
FedEx Ground
Bridgeview, IL
11.2014 - 07.2016
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Assembled, sealed, and loaded packages into correct trucks.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Education
High School Diploma -
Harold L. Richards
Oak Lawn, IL05.2012
Skills
- Positive attitude
- Dependable and reliable
- Hard worker
- Leadership
- Multitasking
- Teamwork
Timeline
Package handling
FedEx
06.2025 - 02.2026
Delivery Driver
DoorDash
10.2024 - Current
Support Worker
Consumer Directions, inc(Fiscal Agent)for Deshonna
09.2024 - 12.2024
Delivery Driver
Uber Eats
01.2023 - Current
Direct Support Professional
Park Lawn Center
02.2019 - 01.2023
Dietary Aide
Park Lawn Center
03.2018 - 03.2019
Server
IHOP
06.2016 - 11.2017
Package Handler
FedEx Ground
11.2014 - 07.2016
High School Diploma -
Harold L. Richards