Rashonda Powe
Katy,TX
Summary
I am a dynamic, results-oriented professional with a track record of excellent customer service, commercial acumen, and strategic planning skills. I have a collaborative leadership style and the ability to establish a collaborative workplace while teaching others how to increase productivity. Qualification, persuasion, strategy, proposal, and closure are all critical elements in the sales process, and I have a lot of experience using them. I have the necessary communication and interpersonal skills to build and maintain a positive working relationship with clients and co-workers. In many sales programs, promotions, and campaigns, I've demonstrated marketing success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Realtor
Collective Realty Co.
Houston, TX
09.2022 - Current
- Maintained accurate records of client interactions and transactions.
- Coordinated with appraisers, title companies, lenders, home inspectors and other third parties to ensure a successful closing process.
- Negotiated contracts between buyers and sellers to reach agreement on price and terms of sales.
- Maintained current knowledge of laws governing real estate transactions in order comply with regulations.
- Prepared documents such as purchase agreements, deeds, leases and other legal documents related to real estate transactions.
Real Estate Agent
Property Scholars
Tampa, FL
12.2018 - Current
- Prepared comparative market analysis to estimate properties' value.
- Organized promotional materials used in sales presentations.
- Responded promptly to client inquiries via phone or email.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
Tech Support
T Mobile
Tampa, FL
03.2018 - 05.2022
- Performed troubleshooting of issues with connection, network and operating systems
- Providing base level IT supports to non-technical personnel within the business
- Keeping customers updated on the status of resolving issues and providing updated estimated resolution times on a regular basis from start to resolution.
Financial Care
T Mobile
Tampa, FL
03.2014 - 02.2018
- Informed customers of overdue accounts amount owed and effectively collected payment
- Reviewed customer's reasons for delinquency and determine if a temporary solution would cure continuous delinquency
- Properly documented the discussion that occurred during the call and actions made on the account
- Interact with team members sharing information and working to make sure the best practices are used to achieve the collection goals
- Assessed customer accounts and negotiates repayment options and contract terms.
Store Manager
Mademisses Boutique
Temple Terrace, FL
08.2011 - 01.2014
- Supervised store and ensure optimum company sales and profit
- Leverage store payroll to execute company direction to ensure efficient implementation of new protocols and procedures; managed 215 associates daily to ensure meeting company expectations and providing store priority directions on a more consistent basis
- Ensure personnel were following state and national requirements
- Implement a customer first policy, resulting in increased worker productivity and increased sales; monitor stock and inventory and perform quality assurance of merchandise
- Maintain store staff by recruiting, selecting, orienting, training and screenings for training opportunities needed by various store personnel; prepare annual budget; analyze variances and initiated corrective actions
- Market merchandise by studying advertising, sales promotion and display plans
- Maintain inventory by implementing purchasing plans and staying in contact with vendors and shippers
- Manage stock levels and made key decisions about stock control; analyze sales figures and forecasted future sales.
Education
Graduated Pharmacy Technician -
Sanford Brown Institute
01.2010
General Studies -
Florida A&M University
Tallahassee, FL05-2008
Graduated -
Middleton High School
Tampa, FL05-2004
Skills
- Microsoft Office Suite
- Self-motivated
- Accounts Payable
- Communication skills
- Organizational skills
- Prioritization skills
- Phone etiquettes
- Customer service skills
- Adaptability and accuracy
- Mathematical and statistics
- Problem solving skills
- Inventory management
- Patient confidentiality
- Medications assessment
- Administrative support
- Cash management
- Team leadership
- Events management
- Technical Support
Certification
Registered Pharmacy Technician License, 27705
Florida Real Estate License SL3428092
Texas Real Estate License 777982
Timeline
Realtor
Collective Realty Co.
09.2022 - Current
Real Estate Agent
Property Scholars
12.2018 - Current
Tech Support
T Mobile
03.2018 - 05.2022
Financial Care
T Mobile
03.2014 - 02.2018
Store Manager
Mademisses Boutique
08.2011 - 01.2014
Graduated Pharmacy Technician -
Sanford Brown Institute
General Studies -
Florida A&M University
Graduated -
Middleton High School