Rashown Pierre
Olympia,WA
Summary
Detail-oriented Network Specialist experienced in equipment repair and customer service. Enhanced operational efficiency through technical knowledge and interpersonal skills. Focused on delivering exceptional customer experiences and optimizing workflows.
Network Specialist skilled in the installation, testing, and maintenance of communication networks. Committed to delivering reliable service through effective troubleshooting and preventative maintenance, ensuring seamless operations and high levels of customer satisfaction.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Network Specialist
U.S. Army
Joint Base Lewis McChord, USA
01.2024 - Current
- Installed, terminated, tested, and repaired fiber optic and Ethernet cabling, enhancing communication reliability for Army networks.
- Configured and maintained tactical telephone systems and field communication equipment, supporting effective operations in diverse environments.
- Diagnosed and resolved network, hardware, and connectivity issues in field and garrison environments.
- Executed cable testing, troubleshooting, and preventative maintenance, ensuring consistent and reliable network operations.
- Read technical diagrams and wiring schematics to install and troubleshoot communication systems.
- Maintained communication equipment and accurate maintenance documentation in accordance with Army standards.
- Worked effectively under pressure while following safety, technical, and information-security procedures.
Service Technician
Broward County Public Schools
Oakland Park, USA
09.2022 - 01.2024
- Responded to roadside and emergency service calls, troubleshooting tire and mechanical issues.
- Responded to roadside and emergency service calls, troubleshooting tire and mechanical issues to restore vehicle functionality.
- Performed tire inspections, repairs, replacements, and maintenance on school buses.
- Conducted bus safety, netting, and roadworthiness inspections to identify potential hazards.
- Used hand tools and shop equipment to complete repairs safely and efficiently.
- Documented inspections, repairs, and service calls, ensuring compliance with DOT and fleet safety standards.
- Communicated with drivers, dispatchers, and maintenance staff regarding vehicle issues.
- Ensured school buses met safety and reliability standards, contributing to road readiness for student transport.
Delivery Driver
HelloFresh
Fort Lauderdale, USA
06.2022 - 09.2022
- Delivered perishable meals to customers promptly.
- Operated GPS for accurate routing
- Provided assistance to customers in a retail environment.
- Managed invoices to ensure accurate financial records. Accurately maintain financial integrity and support timely payments.
- Processed and organized merchandise for sales floor display.
- Trained new employees on company procedures and customer service standards.
- Communicated with customers to provide updates and resolve issues, enhancing overall delivery experience.
- Managed invoices
- Completed paperwork for compliance and record-keeping.
Technician
Byrd Innovations
Pompano Beach, USA
07.2021 - 06.2022
- Executed equipment repairs to restore functionality and minimize downtime.
- Coordinated equipment sales to align with customer requirements and enhance satisfaction.
- Provided lawn care services to enhance property appearance.
- Delivered pest control treatments to effectively eliminate infestations and protect property.
- Managed nursery operations to ensure plant health and growth.
- Conducted tree care services to promote healthy growth.
- Pest Control
- Nursery's
- Tree Care
Delivery Driver
Broward Provisions
Davie, USA
01.2022 - 06.2022
- Verified accuracy of vendor invoices to ensure timely payments
- Organized and displayed merchandise on sales floor
- Loaded products onto delivery trucks, optimizing space for safe transportation
- Handled merchandise
- Delivered goods to local restaurants and convenience stores, ensuring prompt service and customer satisfaction
Delivery Driver
City Furniture
Tamarac, USA
08.2020 - 01.2022
- Delivers and installs furniture in customers' homes. Load and unload product utilizing proper handling techniques and equipment to minimize time and damage, Contacts customers upon leaving the Distribution Center to provide them with a delivery time frame.
- Processed invoices for timely payments
- Managed merchandise organization in the warehouse
- Trained new employees
- Handled merchandise
- Conducted training sessions for new employees
- Completed all necessary paperwork, maintaining compliance with delivery protocols.
Service Technician
Tire Kingdom
Boca Raton, USA
02.2019 - 08.2020
- Conducted engine diagnostics to identify issues and ensure optimal performance.
- Replaced brake pads and rotors to ensure vehicle safety.
- Executed tire balance and rotation to enhance vehicle handling and tire lifespan.
- Performed wheel alignment to improve vehicle stability and tire longevity.
- Alignment
- Conducted fluid drain and fill to maintain optimal vehicle performance.
- Provided customer service by addressing inquiries and ensuring satisfaction with services rendered.
- Performed cleaning duties to maintain a tidy workspace.
Product Specialist
Brandsmart USA
Deerfield Beach, USA
09.2018 - 02.2019
- Delivered customer service support to enhance client satisfaction
- Facilitated sales transactions to ensure smooth purchasing processes
- Tagged prices on merchandise to maintain accurate inventory records
Retail Sales Consultant
Sprint
Pompano Beach, USA
10.2017 - 09.2018
- Provided customer service support by addressing inquiries and resolving issues, enhancing customer satisfaction.
- Facilitated sales transactions by assisting customers with product selections, contributing to overall sales performance.
- Provided customer service support by addressing inquiries and resolving issues.
- Delivered technical service by troubleshooting and resolving equipment issues, ensuring operational reliability..
Mechanic
Volkswagen
Pompano Beach, USA
05.2017 - 10.2017
- Performed engine diagnostics to identify vehicle issues
- Executed oil change service, ensuring optimal engine performance
- Performed tire balance and rotation to promote safe vehicle handling
Salesperson
Macy's
Pompano Beach, USA
09.2016 - 05.2017
- Sold jewelry to customers at retail location.
- Opened credit accounts for customers to finance purchases.
- Maintained jewelry counter to ensure organized display and assist customers effectively.
Cook/Server
Cheeburger Cheeburger
Enterprise, USA
06.2016 - 09.2016
- Cooked and served meals, delivering timely and high-quality dishes to enhance customer satisfaction.
- Prepared meat for cooking, ensuring quality and readiness for service.
- Performed thorough cleaning of kitchen equipment and work areas to maintain hygiene standards.
- Worked closely with team members to promote teamwork and communication. to foster a positive work environment.
Shift Supervisor
KFC
Oakland Park, USA
05.2015 - 06.2016
- Managed opening and closing procedures for the store, ensuring security and organization.
- Maintained accurate financial records
- Carried out cleaning and sanitation tasks to uphold store cleanliness standards.
- Executed cleaning and sanitation procedures to ensure compliance with store cleanliness standards.
Education
High school or equivalent -
Deerfield Beach High School
Deerfield Beach, FLSkills
- Network Security
- Network Protocols
- Data Routing
- Network Monitoring
- Technical Support
- Technical Documentation
- Equipment repair
- Automotive Repair
- Automotive Diagnostics
- Vehicle Maintenance
- Mechanic skills
- Alignment
- Assembly
- Service technician
- Management
- Leadership skills
- Technical Training
- Microsoft Office
- Excel
- Microsoft Word
- Powerpoint
- Customer Support
- Customer Service
- Bilingual
- English
- Warehouse Experience
- Technical Training
- Fiber Optic Cables
- Ethernet Cable/Connections
- Network Troubleshooting
- Network communications
- Tactical Radio Connections
Certification
- Forklift Certification
- Network Communications
Timeline
Network Specialist
U.S. Army
01.2024 - Current
Service Technician
Broward County Public Schools
09.2022 - 01.2024
Delivery Driver
HelloFresh
06.2022 - 09.2022
Delivery Driver
Broward Provisions
01.2022 - 06.2022
Technician
Byrd Innovations
07.2021 - 06.2022
Delivery Driver
City Furniture
08.2020 - 01.2022
Service Technician
Tire Kingdom
02.2019 - 08.2020
Product Specialist
Brandsmart USA
09.2018 - 02.2019
Retail Sales Consultant
Sprint
10.2017 - 09.2018
Mechanic
Volkswagen
05.2017 - 10.2017
Salesperson
Macy's
09.2016 - 05.2017
Cook/Server
Cheeburger Cheeburger
06.2016 - 09.2016
Shift Supervisor
KFC
05.2015 - 06.2016
High school or equivalent -
Deerfield Beach High School