Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RaShoya Mbel

Houston,TX

Summary

Talented Client Executive eager to maximize sales success and drive business growth. Veteran relationship-builder and conflict-manager with strong communication and organizational abilities. Leverage 12 years of experience to position organization for success.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Expense Reimbursement Supervisor

Change Healthcare
Nashville, TN
07.2022 - Current
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Led team with integrity and created environment to make employees feel included, valued and supported to do energizing work.
  • Established and oversaw communication routines and metrics reporting with key partners.
  • Managed strategic initiatives to develop and improve cross-domain reporting.

Client Executive

CWT ERM
01.2019 - 07.2022
  • Identify and develop C-level executive relationships with identified customers and within assigned account portfolio
  • Develop strategic solutions based on industry trending and customer analysis, which includes preparing executive profiles, and continuous study of assigned accounts’ industry, business challenges, and trends
  • Direct development of client customized solutions
  • Analyze and understand the customer’s technical, business and organizational requirements and implement details into a customer engagement strategy and scope
  • Present solutions to clients and stakeholders
  • Work in a dynamic environment with a proven ability to balance competing demands and priorities as well as operate independently while building a successful sales pipeline/channel.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.

Travel Manager

Greenbelt, Air Liquide
01.2015 - 01.2019
  • Lead and manage projects through status meetings, weekly reports, identifying risks, and tracking issues in the online booking tools (Oracle and SAP)
  • Collaborate with teams within shared services department to identify, strategize, and implement process improvements
  • Collaborate with Accounting and treasury department to analyze travel trends and spend
  • Create and maintain control procedures to monitor expense activity and adherence to the policy
  • Managed six business accounts with strong focus on achieving high levels of client praises and loyalty
  • Conduct a Business Process Improvement (BPI) effort to assess, document, and make recommendations for efficiencies to improve business processes.

Education

Business Management

Western Governor’s University
12.2023

Prairie View A&M University
2003

Skills

  • Ability to work in team environment and handle stressful situations
  • Project Management
  • Strong written and oral communication, listening, and analytical skills
  • Strong conflict resolution skills with emphasis on sales resolution and customer retention
  • Oracle Financials
  • SAP Financials
  • Workday
  • Training
  • Ariba, Web AP, FinSys, Brainware/Docuware invoicing systems
  • Contract negotiation
  • Conflict resolution
  • Sales

Certification

Six Sigma Green Belt Certified, (SSGBC)

Timeline

Expense Reimbursement Supervisor

Change Healthcare
07.2022 - Current

Client Executive

CWT ERM
01.2019 - 07.2022

Travel Manager

Greenbelt, Air Liquide
01.2015 - 01.2019

Business Management

Western Governor’s University

Prairie View A&M University

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RaShoya Mbel