Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

RaShunda Bolton

Memphis,TN

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Banker

Bank Of America
Memphis, TN
05.2018 - Current
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Networked to increase client base and encourage existing clients to expand financial portfolios.
  • Expanded client base by promoting new financial products.
  • Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.
  • Approached prospective clients through cold calling and emails to meet sales targets.

Senior Personal Banker

Wells Fargo & Company
Memphis , TN
08.2010 - 03.2018
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Promoted financial products by maintaining excellent service offering knowledge.
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.
  • Balanced cash drawers and vault accounts on daily basis with zero discrepancies.

Receptionist Assistant

L&S Security
Memphis, TN
05.2008 - 07.2010
  • Maintained order and cleanliness of reception area for professional and inviting atmosphere.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Prepared, collected and distributed outgoing and incoming mail and packages.
  • Greeted numerous visitors, vendors and interview candidates.
  • Organized electronic and hard copy filing systems for easy retrieval of documents and information.

Education

Business Administration And Management

Remington College
Memphis, TN

Some College (No Degree) - Real Estate

Pro Real Estate School
Memphis, TN

Skills

  • Attention to Detail
  • Financial Product Knowledge
  • Human Resources Department Processes
  • Organized Mindset
  • Administrative Leadership
  • Clear Communication

Certification

  • Realestate The Realestate Reset - February 7,2021

Timeline

Personal Banker

Bank Of America
05.2018 - Current

Senior Personal Banker

Wells Fargo & Company
08.2010 - 03.2018

Receptionist Assistant

L&S Security
05.2008 - 07.2010

Business Administration And Management

Remington College

Some College (No Degree) - Real Estate

Pro Real Estate School

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RaShunda Bolton