Rasila Rijal
Jonesboro,AR
Summary
Personable and compassionate individual with strong foundation in patient care and healthcare principles. Possesses solid understanding of medical terminology and basic nursing procedures, along with proficiency in patient assessment and documentation. Moreover, As a Canvas Support Specialist, I developed strong problem-solving and technical skills, becoming proficient in troubleshooting, platform navigation, and user support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Canvas Support Specialists
Arkansas State University
08.2023 - Current
- Maintained detailed documentation of support interactions, ensuring valuable insights are preserved for future reference and analysis.
- Assessed and optimized document accessibility in Word, PowerPoint, and PDF formats to improve inclusivity and adherence to best practices.
- Supported course management tasks for professors, including organizing and updating assignment deadlines, creating quizzes, and ensuring timely course material updates to enhance the learning experience.
- Delivered comprehensive training sessions to onboard and empower new team members, enhancing their role-specific skills and knowledge
Front Desk Staff
Recreational centre-Astate
05.2022 - 08.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Greeted clients and guests and assisted with variety of questions to foster exceptional customer service.
- Collaborated with colleagues on various projects, sharing knowledge and expertise while working together towards common objectives.
Junior Level Hostel Associate (part-time)
Balbikash Boarding School
05.2020 - 08.2020
- Conducted regular assessments of resident needs, adjusting care plans accordingly to optimize wellbeing outcomes.
- Managed daily operations efficiently while adhering to budgetary guidelines, optimizing resource allocation.
- Keeps strict discipline among students of the hostels
- Organized extracurricular clubs and events, fostering a sense of community among students and staff members.
- Collaborated with multi-disciplinary teams to coordinate comprehensive care plans tailored to meet each resident''s unique requirements effectively.
Instructor Assistant
AAEC Global Educational Consultancy
06.2019 - 06.2020
- Assisted in the organization of special events like international fairs or guest lectures to enhance campus-wide awareness about global education opportunities.
- Served as a liaison between home institution faculty members and international counterparts to facilitate clear communication.
- Provided exceptional customer service to both incoming international students and outgoing domestic students participating in exchange programs.
- Helping students find universities abroad in countries like America, Australia, and Canada
- Guiding Students on IELTS, TOEFL, SAT, etc, and helping them find materials to do better in those
- Explaining Visa process, Documents, and Policies to the students studying abroad
Education
Bachelor of Science - Nursing Science, Disaster management
ARKANSAS STATE UNIVERSITY
Jonesboro, AR05-2026
Higher Secondary Education - Science, mathematics
NATIONAL SCHOOL OF SCIENCES
01.2018
Certification
- 200+ hours of clinical experience 01/2024-11/2024 (St Bernard's Hospital, Jonesboro, Arkansas)
- CPR certification- American Heart Association 10/2/2023
- Bleeding Precaution Training Certification 08/2024
- Participated in ARNA & ASNA Annual Meeting 08/2024
- Canvas Basic Training Badge 6/20/2023
- UDOIT Accessibility Training 10/2024
References
- Kevin Downum, kdownum@smail.astate.edu, Director of Academic Technology & Media
- Diana Olsen, dolsen@astate.edu, Online Faculty Support Specialist
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Spanish
Elementary
Interests
Kyaking
Drawing
Researching
Youtube vidoes
Timeline
Canvas Support Specialists
Arkansas State University
08.2023 - Current
Front Desk Staff
Recreational centre-Astate
05.2022 - 08.2022
Junior Level Hostel Associate (part-time)
Balbikash Boarding School
05.2020 - 08.2020
Instructor Assistant
AAEC Global Educational Consultancy
06.2019 - 06.2020
Higher Secondary Education - Science, mathematics
NATIONAL SCHOOL OF SCIENCES
Bachelor of Science - Nursing Science, Disaster management
ARKANSAS STATE UNIVERSITY
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