Dynamic Director of Environmental Services with expertise in environmental policy development, staff management, and employee training. Proven track record in enhancing sanitation standards and improving team performance.
Overview
12
12
years of professional experience
Work History
Director of Environmental Services
Avir Nursing Home
Hillsboro Tx
06.2025 - Current
Developed and implemented environmental service protocols to enhance sanitation standards.
Oversaw daily operations of housekeeping staff, ensuring compliance with health regulations.
Collaborated with nursing teams to improve infection control measures across facilities.
Conducted training sessions for staff on proper cleaning techniques and safety procedures.
Led training in sanitation and cleaning practices.
Supervised and directed daily work of team of [Number] sanitation personnel.
Owner
RaTaras Cleaning
Waxahachie, TX
02.2020 - Current
Managed daily operations, ensuring quality control and adherence to cleaning standards.
Enhanced customer satisfaction through personalized service and prompt resolution of concerns.
Established relationships with clients, leading to repeat business and referrals through effective communication.
Implemented eco-friendly cleaning practices, aligning services with sustainability goals while maintaining effectiveness.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Consulted with customers to assess needs and propose optimal solutions.
Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Disposed of trash and recyclables each day to avoid waste buildup.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Verified cleanliness and organization of storage areas and carts.
Store Manager
Mansells Grocery
Italy, TX
03.2018 - 08.2024
Led daily operations to optimize store performance and enhance customer satisfaction.
Managed inventory levels, ensuring accurate stock replenishment and minimizing waste.
Trained and mentored staff in best practices for customer service and sales techniques.
Developed promotional strategies to drive sales growth and improve product visibility.
Team Leader
Petro Truck Stop
Carls Corner Tx
07.2014 - 11.2017
Led team in daily operations, ensuring efficiency and adherence to safety protocols.
Trained new staff on operational procedures and customer service best practices.
Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Established team priorities, maintained schedules and monitored performance.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Director of Environmental Services at The Village of Glendale Crossing, Schlegel VillagesDirector of Environmental Services at The Village of Glendale Crossing, Schlegel Villages