Ratna Subba
Pataskala
Summary
Demonstrates strong analytical, attention to detail, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Consumer Loan Servicing Specialist 2
Huntington National Bank
09.2022 - Current
- Reported loan level information and payment activity to investor (FHLMC) with accuracy.
- Resolved various loan level reporting issues in compliance with current reporting standard of the investor.
- Processed funds between P&I custodial DDA account, general ledger account, and payment-clearing account.
- Completed monthly account statement reconciliation form and kept track of discrepancies.
- Collected and compiled P&I bank statements, monthly account reconciliation, and escrow account for audit purpose.
On-Site Coordinator
Alene Candles
04.2021 - 04.2022
- Oversaw appointment scheduling and check-in for both clients and associates.
- Generated daily headcount report of associates and informed the client and the management team.
- Prepared personnel documentation, prepared reports for payroll and performed orientation for new associates.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Monitored the total number trend of associates and informed probable recruitment to management team as needed.
Education
Bachelor of Science - Finance
Franklin University
Columbus, OH06-2022
Skills
Data analysis
Attention to detail
Problem solving
Time management
Critical thinking
Ethical conduct
Adaptability
Software proficiency
Effective communication
Timeline
Consumer Loan Servicing Specialist 2
Huntington National Bank
09.2022 - Current
On-Site Coordinator
Alene Candles
04.2021 - 04.2022
Bachelor of Science - Finance
Franklin University
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