Angelica Hernandez
Panorama City,CA
Summary
Highly motivated and reliable bilingual professional with receptionist experience in both tax and home care environments. Known for being approachable, easygoing, and highly work-oriented, with a strong commitment to providing excellent customer service. A fast learner with outstanding communication skills, capable of handling multiple responsibilities efficiently while maintaining a professional and positive attitude.
Overview
4
4
years of professional experience
Work History
Receptionist
Ordoñez Income Tax
North Hills, CA
03.2023 - Current
PROFESSIONAL EXPERIENCE
Receptionist
Ordoñez Income Tax
- Answered and directed incoming calls in a professional and courteous manner
- Took accurate messages and ensured timely communication with staff and clients
- Assisted clients with general inquiries and office procedures
- Maintained organized records and supported daily front desk operations
Receptionist
Home Care
North Hills, CA
06.2022 - 2025
Receptionist
Home Care Agency
- Managed high-volume phone calls while maintaining professionalism and efficiency
- Recorded detailed notes and relayed important information to appropriate personnel
- Provided friendly and supportive assistance to clients and their families
- Assisted with administrative tasks to ensure smooth daily operations
Education
High School Diploma -
Northridge Academy High School
Northridge, CASkills
- Bilingual: English & Spanish
- Excellent Communication Skills
- Customer Service & Client Relations
- Call Handling & Message Management
- Note-Taking & Attention to Detail
- Organization & Multitasking
- Reading & Writing Comprehension
- Fast Learner & Adaptability
Timeline
Receptionist
Ordoñez Income Tax
03.2023 - Current
Receptionist
Home Care
06.2022 - 2025
High School Diploma -
Northridge Academy High School