Raudel Soria
North Hills,California
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
Languages
Work History
Sales Associate
Soccer Shop USA
Van Nuys, California
- Resolved customer inquiries, ensuring positive service experiences and fostering customer loyalty.
- Addressed customer complaints with professional, respectful communication.
- Improved customer satisfaction through welcoming greetings and attentive assistance.
- Strengthened front-line customer service by providing courteous, consistent support, contributing to overall satisfaction.
- Managed incoming calls to deliver accurate product and service information, enhancing customer knowledge.
Pool Technician
Elevate Pools
North Hills, California
- Handled urgent pool maintenance requests, ensuring timely service and effective solutions.
- Delivered customer support for pool maintenance inquiries and coordinated service scheduling.
- Completed installation of pool equipment, including pumps, filters, lights, and ladders.
- Troubleshot electrical pool systems, including timers, switches, and circuit breakers, to support safe operation.
- Reviewed customer feedback to tailor service adjustments based on client preferences.
- Developed detailed reports documenting pool condition, maintenance work completed, and client recommendations.
Education
High School Diploma -
Jane Addams High School
Granada Hills, CASome College (No Degree) - Electrical Engineering
California State University, Northridge
Northridge, CA09-2026
Skills
- Customer service orientation
- Customer relations
- Efficient scheduling
- Solution-oriented mindset
- Communication excellence
- Teamwork
- Teamwork and collaboration
- Active listening
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Sales Associate
Soccer Shop USA
Pool Technician
Elevate Pools
High School Diploma -
Jane Addams High School
Some College (No Degree) - Electrical Engineering
California State University, Northridge