Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
CustomerServiceRepresentative

Rauf Khan

Old Westbury,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Dedicated [Industry] professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

15
15
years of professional experience

Work History

Head Operations Manager

Ren Enterprise Llc
Ozone Park, NY
11.2020 - 09.2022
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Devised processes to boost long-term business success and increase profit levels.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.

Operations Manager

Maya Overseas
Port Washington, NY
02.2017 - 09.2020
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
  • Devised processes to boost long-term business success and increase profit levels.

President

Self-employed
Newyork, NY
02.2013 - 12.2017
  • Hired and managed employees to maximize productivity while training staff on best practices and protocols.
  • Led operational team in development, rollout, and management of new product lines.
  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Established innovative policies to improve organizational performance and increase customer satisfaction.
  • Monitored financial performance and implemented measures to enforce compliance with budgetary standards.
  • Developed and implemented comprehensive risk management programs to mitigate potential liabilities.
  • Reduced operational costs through strategic cost management initiatives.
  • Employed optimal safety practices to reduce worksite complaints and hazards.

Business Owner

Candace Couture
Mumbai, Maharashtra
01.2010 - 02.2012
  • Consulted with customers to assess needs and propose optimal solutions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Trained and motivated employees to perform daily business functions.

Team Leader Manager

Golden Sands Pvt Ltd
Mumbai, Maharashtra
05.1998 - 12.2000
  • Drove performance of staff by creating incentives and positive work atmosphere and administering recognition and rewards programs.
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Identified and corrected deficient performance and behaviors to achieve maximum productivity.
  • Increased productivity by [Number]% and revenue streams by [Number]% through effective change management practices.
  • Evaluated employee performance on [Timeframe] basis and coached and trained [Number] team members, increasing quality of work and employee motivation.

Education

DATA SCIENTIST

JOHN HOPKINS UNIVERSITY
New York, NY
2018

BBA - MASTERS OF COMMERCE

PT.RAVISHANKAR SHUKLA UNIVERSITY
INDIA
06.2000

BBA - BACHELOR OF COMMERCE

PT.RAVISHANKAR SHUKLA UNIVERSITY
INDIA
06.1998

Skills

  • SQL/PL Database Management
  • Project Management
  • Business Process Re-Engineering
  • Multi-Unit Operations Management
  • R PROGRAMING
  • PYTHON

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Head Operations Manager

Ren Enterprise Llc
11.2020 - 09.2022

Operations Manager

Maya Overseas
02.2017 - 09.2020

President

Self-employed
02.2013 - 12.2017

Business Owner

Candace Couture
01.2010 - 02.2012

Team Leader Manager

Golden Sands Pvt Ltd
05.1998 - 12.2000

DATA SCIENTIST

JOHN HOPKINS UNIVERSITY

BBA - MASTERS OF COMMERCE

PT.RAVISHANKAR SHUKLA UNIVERSITY

BBA - BACHELOR OF COMMERCE

PT.RAVISHANKAR SHUKLA UNIVERSITY
Rauf Khan