Summary
Overview
Work History
Education
Skills
Timeline
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Raul Betance

Highly Motivated Worker
Laredo

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience
5
5
years of post-secondary education
2
2
Languages

Work History

AI Trainer

Invisible Technologies
01.2024 - Current
  • Worked across several projects to deliver training data for Large Language Models by researching a multitude of topics depending on the prompt, correcting grammar and adhering to each project's style guide, and checking for inaccuracies and correcting them.
  • Collaborated and communicated with fellow workers to increase my skills and operating times.
  • Gained insight into the different needs of each client and made sure to tailor my work based on their expectations.
  • Analyzed large datasets to identify trends and patterns in customer behaviors.

Bank Teller

International Bancshares Corporation
11.2023 - 01.2024
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
  • Educated customers on banking products, enabling them to make informed decisions about their finances.
  • Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.

Curbside Shopper

HEB
08.2021 - 09.2023
  • Learned how to utilize my knowledge of the store to navigate and provide customers with the exact quantity of product they desired, and in cases where substitutions were needed I procured the closest match.
  • Furthered my customer relations skills to assist in-store customers in finding products and by recommending HEB brand items at every opportunity.
  • Adjusted to the different store sizes and layouts at the two locations I served to maximize my shopping routes and adjust my speed based on the flow of customers.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Cashier

McDonald's
02.2019 - 02.2020
  • Helped customers in a quick, efficient manner while building rapport with regulars.
  • Weaved in suggestions of deals, specials, and promotions into conversation with customers to drive sales of seasonal products and new menu items.
  • Mediated situations between angry or frustrated customers and myself or other coworkers.
  • During slow hours, I maintained the location's cleanliness, learned to navigate the store's stock of products for the purpose of restocking, and occasionally worked the kitchen line to cover late or absent employees' shifts.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.

Education

Bachelor of Arts - English

Texas A&M International University
01.2017 - 01.2022

Skills

Customer service

Cash handling

Customer assistance

Payment processing

POS systems

Time management skills

Product restocking

Product recommendations

Speed and efficiency

Flexibility

Safety awareness

Order accuracy

Problem-solving

Information confidentiality

Data entry

Information systems

Financial transactions

Timeline

AI Trainer

Invisible Technologies
01.2024 - Current

Bank Teller

International Bancshares Corporation
11.2023 - 01.2024

Curbside Shopper

HEB
08.2021 - 09.2023

Cashier

McDonald's
02.2019 - 02.2020

Bachelor of Arts - English

Texas A&M International University
01.2017 - 01.2022

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Raul BetanceHighly Motivated Worker