Denise Poole

Delivered specified conversations and prompts on artificial intelligence applications for diverse audiences.

• Customer service, cash handling and balancing, sales and additional office functions.

• Entry level order specialist and promoted to Parts/Product Specialist after 8 months. Knowledge of parts, excellent communication skills and troubleshooting experience have evolved over time.

• Cash handling, customer care, Western Union, money orders, coupon maintenance (this was a second job)

• Supervision of employees, customer care, invoicing, payroll and all other aspects of office management.

• Worked in the account management department handling workers' compensation claims for numerous companies. Prepared proposals and return on investment reports as well as working directly with clients regarding changes to their current workers' compensation programs.

• Handled event planning for a national continuing education program. Planned seminars in the US and Canada from choosing venues, booking hotels and travel for all involved and attended seminars as a proctor and salesperson. Knowledgeable in HIPAA requirements, medical terminology and sales of durable medical equipment.