Taneicia Johnson
Athens,GA
Summary
Professional with background in healthcare management, bringing valuable experience in streamlining operations and boosting clinic performance. Known for fostering collaborative team environment and driving quality improvements. Dependable and adaptable, excelling in dynamic settings with focus on patient care and staff development. Training professional with proven track record in driving team collaboration and achieving measurable outcomes. Demonstrates strong communication, instructional design, and problem-solving skills to adapt to changing needs and enhance team performance. Known for reliability and results-focused approach, ensuring seamless integration of new processes and technologies.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Support Trainer
Medlink Georgia, Inc.
03.2023 - Current
- Precepts new medical assistants to pediatric workflows and immunization administration; implements competencies and performance standards.
- Monitors industry trends and incorporates up-to-date best practices into training content for continuous improvement.
- Supports new hires through comprehensive onboarding processes, resulting in quicker acclimation to company culture and expectations.
- Evaluates trainee progress, providing constructive feedback and additional resources for continued growth.
- Establishes positive relationships with trainees, fostering open communication and encouraging ongoing development.
- Collaborates with corporate management to identify skill gaps and develops customized training solutions.
Practice Manager
MedLink Georgia, Inc.
03.2021 - 03.2023
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
- Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.
- Evaluated practice workflows regularly to identify areas for improvement and implement necessary changes efficiently.
Lead Medical Assistant
MedLink Georgia, Inc.
03.2017 - 03.2021
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper Vaccines for Children procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Patient Care Technician
Athens Regional Hospital
12.2015 - 05.2017
- Assisted in mother-baby unit; promoted a safe and inclusive healthcare environment after labor and delivery
- Assisted with removal of staples, circumcision and bathing of newborns; monitored intake to help achieve nutritional objectives.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Education
Associate's degree - Business Management
Lanier Technical College
Winder, GA08.2025
ASSOCIATES OF APPLIED SCIENCE - MEDICAL ASSISTANT
LANIER TECHNICAL COLLEGE
Winder, GA01.2013
Skills
- Computer skills (10 years)
- Customer service (10 years)
- Healthcare Management (10 years)
- Laboratory Experience (10 years)
- Medical terminology (10 years)
- Microsoft Office (10 years)
- Organizational skills (10 years)
- ICD-10 (2 years)
- EMR Systems (10 years)
- Clerical Experience (2 years)
- Practice Management (2 years)
- HIPAA (10 years)
- Insurance Verification (4 years)
- Patient Care (10 years)
- Hospital Experience (1 year)
- Conflict management (4 years)
- Phlebotomy (10 years)
- Athenahealth (10 years)
- Home Care (10 years)
- Epic
- Communication skills (10 years)
- Medical Billing (2 years)
- Task delegation
- Training delivery
- Motivational techniques
- Feedback delivery
Certification
- ACLS Certification
- CCMA Certification
- CMA (AAMA) August 2013 to August 2028 American Association of Medical Assistants
- Certified Phlebotomist September 2019 to September 2025 National Healthcare Association
- BLS Certification
- Certified Medical Assistant
- CPR Certification
Timeline
Clinical Support Trainer
Medlink Georgia, Inc.
03.2023 - Current
Practice Manager
MedLink Georgia, Inc.
03.2021 - 03.2023
Lead Medical Assistant
MedLink Georgia, Inc.
03.2017 - 03.2021
Patient Care Technician
Athens Regional Hospital
12.2015 - 05.2017
ASSOCIATES OF APPLIED SCIENCE - MEDICAL ASSISTANT
LANIER TECHNICAL COLLEGE
Associate's degree - Business Management
Lanier Technical College
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