Provided expert guidance on business financing options, helping clients secure necessary capital for growth.
Coordinated with various departments to ensure seamless delivery of banking services across multiple channels.
Fostered a positive work environment by actively participating in team meetings and sharing ideas for work place improvements.
Maintained comprehensive knowledge of banking products and services, ensuring accurate and informed recommendations for clients.
De-escalated and managed customer concerns and complaints.
Cashier/Food Champion
Taco Bell
06.2021 - 09.2023
At Taco Bell I perform the tasks of multiple job titles
As a cashier I have to greet and take care of customers, help to settle issues, manage my time effectively, communicate with my team, and handle money, which includes giving customers their change, counting my drawer to drop it into the safe, and managing refunds or gift cards
Here, I have formed a strong bond with my co-workers and managers, and am a priority worker to the team
Higher ups have commented on my skill at work, including the owner of the store telling me he likes the way I work
Floor Associate
SkyZone
11.2023 - 03.2024
Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
Answered questions about store policies and addressed customer concerns.
Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Assisted in maintaining a safe and healthy environment, ensuring cleanliness and proper supervision of children.
Taught children to organize toys, wash hands, and share by leading by example.
Cashier/Floor Associate
JCPenny
08.2022 - 12.2022
At JCPenny I had to operate a cash register, do refund paperwork, help customers navigate the store, settle disputes on prices and coupons, clean and stock the store
Dishwasher
Omega Ham & Corn Beef Deli
05.2020 - 08.2020
At Omega, I had to wash dishes, clean, prep for rush, communicate with my co-workers and carry out tasks quickly.
While at Omega, we were awarded “Cleanest Restaurant in Genesee County” and a perfect bill of health.
Since I left, the owners have asked me to come back multiple times and repeatedly stated how I was one of their strongest workers.
Education
High School -
Genesee Career Institute
Skills
Loan structuring
Teller support
Portfolio management
Childcare
Awardsandacknowledgements
OSHA Work Safety Certified
Graduated with college credits from the Genesee Career Institute
Multiple Honors awards through my high school career, including in English and Math.
Senior Manager, Vice President – Cloud Cybersecurity Risk at Huntington National BankSenior Manager, Vice President – Cloud Cybersecurity Risk at Huntington National Bank