Raul Cortes Ruiz
Summary
Results-oriented professional with over 20 years in account management and business development. Expertise in analyzing market trends and delivering tailored solutions that drive revenue growth and improve client engagement. Focused on building lasting relationships and maximizing sales opportunities. Bilingual in English and Spanish, with significant experience in conducting business in Mexico.
Overview
25
25
years of professional experience
Work History
Account Manager
UNFI, United Natural Foods
San Diego
08.2008 - Current
- Managed client relationships to increase satisfaction and retention.
- Coordinate product orders and inventory management for multiple accounts.
- Analyze market trends to recommend tailored product solutions to a diverse customer base.
- Develop strategic account plans to drive engagement and revenue growth for my customers.
- Facilitated communication between clients and internal teams to improve collaboration across departments.
- Resolve client issues promptly, upholding high service standards.
- Identify new business opportunities and new customers.
- Conduct business reviews to align products with client needs and target company goals and strategies.
- Engaged customers in bilingual conversations to enhance company and product understanding (International Mexico customers).
- Provided personalized assistance to diverse clientele during sales process and guided Mexico customers on procedures and documentation.
Sales Director, Business Development
Neighborhood Market Association
La Mesa
03.2001 - 08.2008
- Developed strategic sales plans that increased market penetration and identified new opportunities.
- Led cross-functional teams to execute successful marketing initiatives.
- Established strong relationships with key clients to drive revenue growth.
- Mentored sales staff, resulting in improved performance and enhanced professional development.
- Collaborated with marketing to align messaging and promotional activities.
- Built relationships with customers and industry professionals to establish long-term business growth.
- Attended trade shows, conferences and industry events to promote the company's brand image.
- Negotiated contracts with vendors, suppliers, distributors and other businesses.
- Created detailed reports on sales performance metrics and trends to inform strategic decisions and expand company footprint.
Education
Associate of Science - Business Management
Southwestern College
Chula Vista, CASkills
- Sales strategy formulation
- Territory sales management
- Client relationship management
- Account development
- Sales forecasting
- Sales optimization
- Sales presentations
- Sales reporting
- Mexico sales/documentation expertise
- Skilled in MS office
- Bilingual fluency
- Bilingual communication
- Organizational skills
- Problem solving
- Problem-solving abilities
- Goal oriented
- Maximizing sales opportunities
- Effective communication
Languages
Spanish
Native/ Bilingual
Accomplishments
Top Sales Performer - Q2 FY 2022 - 16.09% over budget
Timeline
Account Manager
UNFI, United Natural Foods
08.2008 - Current
Sales Director, Business Development
Neighborhood Market Association
03.2001 - 08.2008
Associate of Science - Business Management
Southwestern College