Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Raul Franco

Brownsville

Summary

Dynamic and results-driven professional with experience at Southwest Key, excelling in youth supervision and behavior management. Proven ability to enhance logistics performance through effective teamwork and problem-solving. Recognized for optimizing processes, reducing order processing time, and delivering exceptional customer service while maintaining high standards of professionalism.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Youthcare Worker

Southwest Key
07.2022 - 08.2025

Logistics Material Handler

Hessen Logistics
05.2021 - 07.2022
  • Effectively managed high volumes of orders during peak periods without sacrificing quality or efficiency standards.
  • Reduced order processing time by optimizing material handling processes and procedures.
  • Prioritized urgent requests to ensure critical items were delivered on time while minimizing disruption to regular workflow.
  • Provided training support to new hires, facilitating their integration into the workforce while upholding best practices in material handling operations.
  • Supported quality assurance initiatives by carefully inspecting incoming materials for defects or discrepancies before acceptance into inventory.
  • Enhanced overall productivity with the introduction of an effective team collaboration strategy.
  • Enabled seamless communication between various departments, streamlining logistics operations across the organization.
  • Packed items into appropriate containers for shipment.

Logistics Material Handler

Intercontinental Forwarding
11.2016 - 03.2021
  • Participated in continuous improvement projects aimed at enhancing overall logistics performance metrics such as cycle times, throughput rates, and delivery accuracy rates.
  • Facilitated accurate inventory counts for better stock control and order fulfillment accuracy.
  • Maintained a clean and safe work environment, adhering to all safety regulations and guidelines.
  • Coordinated with suppliers to resolve shipment issues promptly, mitigating delays, and maintaining positive relationships with vendors.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Attached identifying tags to containers to mark with identifying shipping information.

Education

No Degree - Computer And Information Systems

University of Texas At Brownsville
Brownsville, TX

Computer Science

Gladys Porte High School
Brownsville, TX
08.2001

Skills

  • Youth supervision
  • Multicultural sensitivity
  • Behavior management
  • Self-care techniques
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Multitasking
  • Problem-solving abilities
  • Excellent communication
  • Effective communication
  • Conflict resolution
  • Professionalism
  • Adaptability
  • Youth advocacy
  • Child development
  • Boundaries establishment
  • Positive reinforcement
  • Educational support
  • Youth intake
  • Customer service excellence
  • Delivers exceptional customer service
  • Sales and customer service
  • Customer service in spanish
  • Adherence to high customer service standards
  • Customer service support
  • Customer service understanding
  • Customer service and assistance
  • Customer service and support

Certification

  • Sales Essentials Certificate
  • Sales Manager Certificate

Languages

Spanish
Native or Bilingual

Timeline

Youthcare Worker

Southwest Key
07.2022 - 08.2025

Logistics Material Handler

Hessen Logistics
05.2021 - 07.2022

Logistics Material Handler

Intercontinental Forwarding
11.2016 - 03.2021

No Degree - Computer And Information Systems

University of Texas At Brownsville

Computer Science

Gladys Porte High School

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Raul Franco