Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Raul Iglesias

Henderson

Summary

Dynamic professional with experience as a Store Consultant at FedEx Office, excelling in customer assistance and sales proficiency. Proven ability to manage customer feedback effectively while maintaining a tidy environment. Recognized for punctuality and clear communication, ensuring a positive experience for all clients. Committed to delivering exceptional service and support.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Store Consultant

FedEx Office
05.2023 - Current
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Maintained tidy and organized store environment to comply with cleanliness standards.
  • Actively engaged customers to provide general assistance and information on store merchandise.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Supplemental Instruction Leader

University of Southern California, USC
08.2022 - 05.2023
  • Attended and led supplemental sessions.
  • Assist students with reviewing course material and improving comprehension.
  • Demonstrated strong knowledge of school policies and program requirements.
  • Collected attendance data for program management.
  • Led discussions and activities centered around course content.
  • Created lessons and online testing materials to facilitate remote learning.

Delivery Driver

Pizza Hut
01.2021 - 08.2021
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Delivered packages to customer doorsteps and business offices.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.

Education

No Degree - Law

University of Southern California
Los Angeles, CA

High School Diploma -

Rancho High School
North Las Vegas
05-2021

Skills

  • Sell services
  • Time management
  • Customer feedback management
  • Customer assistance
  • Sales proficiency
  • Cash handling accuracy
  • Punctual and reliable
  • Clear communication
  • Collaboration

Accomplishments

  • Dean's list at University of Southern California in Fall 2021 term

Certification

  • Workplace Readiness Skills Certification in 2020

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Store Consultant

FedEx Office
05.2023 - Current

Supplemental Instruction Leader

University of Southern California, USC
08.2022 - 05.2023

Delivery Driver

Pizza Hut
01.2021 - 08.2021

No Degree - Law

University of Southern California

High School Diploma -

Rancho High School

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