Raul Morales-Rivas
Amityville,New York
Summary
Proven customer service specialist, excelled at Better Bagel by enhancing brand reputation through exceptional service, fostering repeat business. Skilled in bilingual communication and customer service improvement, demonstrated adaptability and teamwork at Whole Foods Market Inc. Achieved excellence by focusing on customer satisfaction and operational efficiency.
Overview
20
20
years of professional experience
Work History
Customer Service
Better Bagel
04.2021 - Current
- Enhanced customer service by promptly addressing inquiries and concerns.
- Provided exceptional customer service with timely communication regarding delivery statuses.
- Provided excellent customer service, explaining weatherization processes and benefits to homeowners.
- Enhanced brand reputation by delivering exceptional customer service experiences consistently.
- Provided excellent customer service, fostering repeat business from satisfied patrons.
- Expedited checkout process for efficient customer service during peak hours.
Team Member
Whole Foods Market Inc
02.2005 - 02.2012
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Education
High School Diploma -
Benjamin Franklin High School
Highland Park, CA06.2005
Associate of Arts - Business Management
Santa Monica College
Santa Monica, CASkills
- Customer service excellence
- Pharmacy customer service
- Customer service improvement
- Window customer service
- Attentive customer service
- Fluent bilingualism
Languages
Spanish
Native or Bilingual
Timeline
Customer Service
Better Bagel
04.2021 - Current
Team Member
Whole Foods Market Inc
02.2005 - 02.2012
High School Diploma -
Benjamin Franklin High School
Associate of Arts - Business Management
Santa Monica College
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