Raul Murgueytio
Boynton Beach,FL
Summary
Dependable and Recommended Server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
2
2
years of professional experience
Work History
Server/Cashier
The Cheese Course Inc.
04.2022 - 01.2024
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Served food and beverages promptly with focused attention to customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Organized and detail-oriented with a strong work ethic.
Education
Master of Criminal Justice - Criminal Justice
Broward College
Fort Lauderdale, FL07.2026
High School Diploma -
Cypress Bay High School
Weston, FL07.2020
Skills
- Decision-Making
- Food Running
- Point of sale operation
- Guest Engagement
- Order Accuracy
- Cash Handling
- Guest Seating
- Courteous Phone Demeanor
- Warm and Friendly
- Foreign language proficiency
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server/Cashier
The Cheese Course Inc.
04.2022 - 01.2024
Master of Criminal Justice - Criminal Justice
Broward College
High School Diploma -
Cypress Bay High School
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