Layal Raad
Dearborn Heights,MI
Summary
Experienced in fast-paced environments, and adaptable to last-minute changes. Thrives under pressure, and consistently tries to improve for the better.
Overview
2025
2025
years of professional experience
Work History
Server/cashier
Paradise street eats and biryani
Dearborn, MI
10.2022 - Current
- Maintained a polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted customers, answered questions and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Explained menu items, describing ingredients and cooking methods upon request.
- Upheld high standards of sanitation in accordance with health department regulations.
- Assisted in training new servers.
- Maintained records of transactions made during shift as required by law or company policy.
- Implemented feedback from customers to improve service quality and menu offerings.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Operated POS terminals to input orders, split bills and calculate totals.
Volunteer
Lebanese Red Cross
Beirut
- Provided guidance and support to fellow volunteers during their shifts.
- Provided assistance to staff in the daily operations of the organization.
- Developed and implemented fundraising approaches to raise money for cause.
Education
High School Diploma -
Crestwood High School
Dearborn Heights06-2024
Associate of Science - Fitness Leadership
Henry Ford College
Dearborn, MISkills
- Dependable and responsible
- Friendly, positive attitude
- Analytical and critical thinking
- Customer relations
- Organization
- Decision-making
- Multitasking Abilities
- Customer service
- Planning
- Data management
Languages
English
Full Professional
Arabic
Native/ Bilingual
Spanish
Limited
Timeline
Server/cashier
Paradise street eats and biryani
10.2022 - Current
Volunteer
Lebanese Red Cross
High School Diploma -
Crestwood High School
Associate of Science - Fitness Leadership
Henry Ford College