Raul Ortega
Lawrence,MA
Summary
A self-motivated professional with extensive experience in guest services, I possess a pleasant personality and a talent for customer relations, record-keeping, and problem-solving. I am outgoing, ensuring a positive atmosphere through warm greetings and effective communication with others.
Overview
1
1
year of professional experience
Work History
Guest Advocate
Target
Salem, NH
10.2023 - Current
- Greeted customers and provided assistance to ensure a positive shopping experience.
- Assisted with returns, exchanges, and refunds in accordance with company policy.
- Provided product knowledge to customers on the features and benefits of products.
- Maintained up-to-date knowledge of store promotions and advertised items.
- Demonstrated strong communication skills when interacting with customers and coworkers.
Education
High School Diploma -
Lawrence High School
Lawrence, MA06-2022
Some College (No Degree) - Criminal Justice
Middlesex Community College
Lowell, MASkills
- Exceptional communication
- Guest Relations
- Stress Tolerance
- Complaint Handling
- Customer Service
- First Aid Training
Languages
English
Professional
Spanish
Limited
Timeline
Guest Advocate
Target
10.2023 - Current
High School Diploma -
Lawrence High School
Some College (No Degree) - Criminal Justice
Middlesex Community College
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