Summary
Overview
Work History
Education
Skills
Languages
Timeline

Raul Rocha

El Paso,TX

Summary

Accomplished Warehouse Lead with a proven track record at Spectrum, adept in supervising teams to optimize workflow and enhance safety. Skilled in order picking and fostering a collaborative environment, significantly improving operational efficiency. Demonstrates exceptional organizational and leadership abilities, ensuring swift and accurate shipping and receiving processes. Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Warehouse Lead

Spectrum
11.2023 - Current
  • Trained employees on equipment operation and safety protocols.
  • Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
  • Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
  • Followed verbal and written instructions to properly move and ship products.
  • Oversaw daily operations and shipping and handling processes.
  • Supervised warehouse operations by managing employees during shifts.
  • Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.

Warehouse Assistant

Hercules
10.2019 - 08.2023
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Store Manager

Oreilly Auto Pats
06.2010 - 09.2019
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Assisted with hiring, training and mentoring new staff members.

Education

Diploma -

Montwood High School, El Paso, TX

Skills

  • Supervisory Experience
  • Order Picking
  • Product Packaging
  • Shipping and receiving

Languages

English
Elementary

Timeline

Warehouse Lead - Spectrum
11.2023 - Current
Warehouse Assistant - Hercules
10.2019 - 08.2023
Store Manager - Oreilly Auto Pats
06.2010 - 09.2019
Montwood High School - Diploma ,

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Raul Rocha