Raushanah Sanders
Dallas,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Outreach Coordinator
Maximus/DataStaff
12.2022 - 10.2024
- Developed network relationships with industry professionals to enhance community awareness and promote services.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Streamlined event planning processes, ensuring efficient execution of multiple projects simultaneously.
- Conducted market research to identify and target key demographics for outreach efforts.
- Improved access to resources for underprivileged communities by connecting them with essential services offered by partner agencies.
Home Loan Specialist
Insight Global/PennyMac
10.2021 - 12.2022
- Assist Loan Officers/Loan Processors with collecting required information
- Research and analyze consumer accounts in order to respond to inquiries
- Reach out to customers to collect documents to make sure loans are approved.
Data Collection Specialist
Greene Resources
03.2020 - 10.2021
- Make outgoing calls to healthcare facilities to collect patient billing information
- Enter patient data
- Work between two screens while on calls.
Customer Service
QTT Logistics
03.2019 - 03.2020
- Answer incoming calls
- Prepare communications such as emails, invoices, and other correspondence
- Follow up with customers after jobs are completed.
Customer Service Specialist
Nordstrom
10.2018 - 02.2019
- Answer incoming calls
- Process customer's orders via calls or chat
- Effectively resolve customer's issues with billing, shipments, and products.
Customer Service Representative
Manpower/Harbortouch
05.2015 - 08.2016
- Answer incoming calls
- Process cc applications for new customers
- Set customers up for online billing
- Process orders for existing customers
- Follow up with customers via email and phone
- Work with sales to retain customers and renew contracts.
Rural Carrier Associate
USPS
03.2013 - 01.2015
- Deliver mail and packages to customers
- Arrange mail in delivery sequence
- Operate postal vehicle
- Assist customers with questions or concerns.
Education
Associate's Degree - Business Administration
AIU Online
Hoffman Estates, ILSkills
Outreach initiatives
Data Collection
Community Engagement
Capacity Building
Nonprofit experience
Community Education
Multicultural Sensitivity
Teamwork and Collaboration
Multitasking Abilities
Self Motivation
Timeline
Outreach Coordinator
Maximus/DataStaff
12.2022 - 10.2024
Home Loan Specialist
Insight Global/PennyMac
10.2021 - 12.2022
Data Collection Specialist
Greene Resources
03.2020 - 10.2021
Customer Service
QTT Logistics
03.2019 - 03.2020
Customer Service Specialist
Nordstrom
10.2018 - 02.2019
Customer Service Representative
Manpower/Harbortouch
05.2015 - 08.2016
Rural Carrier Associate
USPS
03.2013 - 01.2015
Associate's Degree - Business Administration
AIU Online
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