Ravella Riffenburg
New Britain
Summary
Dynamic Event Operations Manager skilled in project management and vendor negotiation. Proven track record of enhancing event delivery and attendee satisfaction through effective logistics and budget oversight.
Overview
7
7
years of professional experience
Work History
Event Operations Manager
Informa Connect - Global Finance
New York
01.2022 - Current
- Directed end-to-end planning and execution of large and mid-scale conferences and executive meetings.
- Oversaw event logistics, attendee experience, registration, speaker management, and vendor coordination.
- Administered event budgets from planning through reconciliation, including expense tracking and contract management.
- Negotiated relationships with venues, hotels, audiovisual providers, transportation vendors, and service partners.
- Led onsite operations, managing staff, vendor oversight, issue resolution, and contingency planning.
- Analyzed post-event performance metrics and attendee feedback to recommend actionable improvements.
- Leveraged AI tools and automation technologies to enhance planning, reporting, and operational workflows.
Event Coordinator
Informa Connect - Global Finance
New York
07.2019 - 01.2022
- Coordinated planning and execution of virtual, hybrid, and in-person conferences, ensuring comprehensive event delivery from kickoff to post-event reporting.
- Coordinated run-of-show documentation, production schedules, and speaker briefing materials to facilitate seamless event execution.
- Facilitated rehearsals and technical run-throughs for presenters, ensuring proficiency with virtual event technology and production requirements.
- Monitored live virtual sessions, providing real-time support and troubleshooting for speakers and attendees to maintain high-quality experiences.
- Developed audience engagement strategies using tools like live polling and Q&A management, resulting in increased participation and attendee satisfaction.
- Updated event websites, agendas, speaker profiles, registration information, and attendee communications across multiple platforms to enhance user experience.
Education
Bachelor of Arts - Anthropology
Willamette University
Salem, OR05-2015
Skills
- Project management
- Event execution
- Conference management
- Logistics coordination
- Venue selection
- Budget management
- Vendor negotiation
- Event risk assessment
- Scheduling and timelines
- Audio-visual management
- Participant interaction
- Problem solving
Timeline
Event Operations Manager
Informa Connect - Global Finance
01.2022 - Current
Event Coordinator
Informa Connect - Global Finance
07.2019 - 01.2022
Bachelor of Arts - Anthropology
Willamette University